Best Western Plus Philadelphia Convention Center Hotel

Horrible because Best Western was not a place I felt comfortable staying in. Was charged 205.00 for nothing. They didn't even try to make up for false advertising.

Liked: Nothing.
Disliked: Appearance of hotel outside and inside.

I would not recommend. Not close enough to any attractions you would feel safe walking around in. Parking is a block and a half away. The mattress on my bed almost sank to the floor when I sat on it, so not a comfortable sleep.

Liked: The room appeared clean and it was not noisy during the overnight hours.
Disliked: The breakfast buffet was the worst. I got yogurt from the little cooler and it had expired the week before. The bananas all had dark spots. The waffle maker was missing a knob and was not working. Turkey sausage was so hard and dry it was inedible. House keeping staff were very loud early hours - sounded as thought they were talking on their cell phones.

Plan for city traffic and this is just a perfect hub for your experience.

Liked: Just about everything from the front desk's help identifying a mistake to the cleanliness of our room. Complimentary breakfast was good (except for the sausage - not a fan).
Disliked: None. Lyft to and from the concert was easy.

Bad

Liked: It is 24 hours and still there is no refund of deposit of 100usd to my account. I had sent a message but no feedback from them

Superb

Very good

Disliked: I booked for the night of June 24th. I paid $100 when I checked in. I was told that this amount would be refunded 2 days after I checked out. Today is 7 days since I checked out and I still haven't received my $100 back. I want to know the reasons.

Great stay, comfortable and clean...

Liked: Breakfast was good and room was very comfortable
Disliked: No onsite laundry

Good

Liked: Location was fine and the view from our room was quite nice. Sheets and towels were clean. Breakfast was fine, although some things were not replenished as swiftly as they should. They also kept our suitcases for some hours after checkout for free.
Disliked: We were a bit disappointed by the inadequate cleanliness of the bathroom and AC unit which was full of mold and dust.

Good

N/A

Liked: Location
Disliked: Guy came around knocking on the door saying it’s 11:00 you have to check out. I had already ask front desk can I get a late check out at 12. Because of that I didn’t like that

Passable

Very good