Best Western Plus Philadelphia Convention Center Hotel Guest Reviews
Write a review
Write a review
Rebecca, P, visiting The Met Philadelphia Thu, 9 November 2023
Horrible because Best Western was not a place I felt comfortable staying in. Was charged 205.00 for nothing. They didn't even try to make up for false advertising.
Liked: Nothing.
Disliked: Appearance of hotel outside and inside.
Sharon, Baltimore, visiting The Met Philadelphia Tue, 22 October 2019
I would not recommend. Not close enough to any attractions you would feel safe walking around in. Parking is a block and a half away. The mattress on my bed almost sank to the floor when I sat on it, so not a comfortable sleep.
Liked: The room appeared clean and it was not noisy during the overnight hours.
Disliked: The breakfast buffet was the worst. I got yogurt from the little cooler and it had expired the week before. The bananas all had dark spots. The waffle maker was missing a knob and was not working. Turkey sausage was so hard and dry it was inedible. House keeping staff were very loud early hours - sounded as thought they were talking on their cell phones.
Sam, Bloomsburg, visiting The Met Philadelphia Mon, 19 August 2019
Plan for city traffic and this is just a perfect hub for your experience.
Liked: Just about everything from the front desk's help identifying a mistake to the cleanliness of our room. Complimentary breakfast was good (except for the sausage - not a fan).
Disliked: None. Lyft to and from the concert was easy.
Pencak Sat, 26 April 2025
Exceptional
Timothy Thu, 24 April 2025
Very good
Robert Fri, 18 April 2025
Good
Liked: Location. Breakfast. Coffee in room
Peggy Fri, 18 April 2025
Very good
Latonia Thu, 17 April 2025
Pleasant
Jeuan Wed, 16 April 2025
I’ll be booking over and...
Liked: Always comfortable and greeting with open hands, the staff members are amazing !
Nimrod Tue, 15 April 2025
The worst ever
Liked: Nothing
Disliked: All
Nimrod Tue, 15 April 2025
The worst ever
Liked: The worst ever
Disliked: All
Ozgur Thu, 10 April 2025
Location is good but hotel...
Liked: Location
Disliked: Mattresses were soft. Hotel carpets were not clean. The hotel rooms are somewhat old.
Kirk Wed, 9 April 2025
Mean Lady at the Front...
Liked: The location is very close to downtown and all walkable. The room is also good and cozy
Disliked: Lady at the front desk was rude. We came in at 6am and the doors require a card to open at that time, so I hit the buzzer and the front desk lady put her arms up like "what do you want?!". She was visibly upset. I let her know we were there to check in and she rudely said check in is at 3am, but I mentioned I booked for the previous night so we could have a room ready for our arrival. She said we were a no show, which was fine, but I booked the room at 2am and we showed up at 6am, and when I booked the room, I messaged them on here (booking.com) that we weren't going to show up until 6am the next day AND I also sent an email to the company also saying this. She said we had to wait 10 mins for the manager to come in to she could ask how to proceed. Once the manager came in, she did a 180° change in attitude and became super nice. Although we had a good stay outside of this, this situation left a sour taste in our mouth and will not be staying here again. The rest of the staff was great though. The lady prepping the breakfast was super nice.