Best Western Plus Pepper Tree Inn Guest Reviews
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|3.6 miles from Santa Barbara centre|
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Geoffrey Wed, 2 January 2019
Liked: spacious room and clean
Disliked: The hotel is dated and no breakfast was provided
Liz Wed, 2 January 2019
The property was unique and...
Liked: The front desk attendant was so nice and checked us un so quickly.
Disliked: We couldn't turn on the light in the room with the main switch so we had to walk around the room with our light on our phones. I found hair in the shower before I used it. It was definitely not mine because it was a different color. Other then that everything else was clean.
Anonymous Wed, 2 January 2019
The room was nice but...
Slavik Tue, 1 January 2019
Carucci Tue, 1 January 2019
Liked: We loved everything and the staff is as well professional then helpful and courtesy full . A real lovely hotel , with a welcoming atmosphere, rooms are spacious and has a balcony facilities such as coffee maker , ironing , toiletries and plenty of towels . The bed is comfy and mattress is good . We have been more than satisfy In our stay in your hotel and certain will come back when we will be back .
Carol Sun, 30 December 2018
Nofar Sun, 30 December 2018
Disliked: No hot water, room was disappointing. No pool view as promissed and reserved. Hard to find electricity ... Very wired.
Anonymous Sun, 30 December 2018
Liked: Comfy bed, free water, free tea and coffee in the lobby, lots of cable options, friendly staff and no extra charges if we wanted more waters. Pretty grounds and quiet area
Disliked: The free fruit was all soft and inedible. The water pressure was WEAK. The bathroom tile was worn. The room was very small.
Arch-angel Sat, 29 December 2018
A reasonably priced, comfortable place...
Liked: Lovely grounds. The bed was comfortable and the room was well equipped with all necessities.
I liked that all in the room was complementary, including water and a couple of apples and oranges, and that the fridge was empty, with plenty space to store the foods that I brought.
Disliked: 1. The complimentary fruits were not fresh (apple and oranges) and looked stale. 2. I wasn't happy when the receptionist told me that he would not be able to give me the room in the same area as my friends, who arrived after us, because they had pre-paid when reserving. I booked mine from Booking.com at the same time as them, and provided my credit card number to them, which to me meant pre-paid. I felt discriminated, possibly for using Booking.com. Just for the records, I was the one who selected this hotel for the group. I would like to get better explanation from BW regarding this. 3. The tiled hallway and bathroom were very cold, so I suggest that fabric slippers are provided.
Buffymom Fri, 28 December 2018