Best Western Plus Peoria

Served our purpose. In town for one night. Room was very clean and bed was comfy.

Liked: Clean. Comfy bed.
Disliked: Location is behind an industrial area.

I booked it online as a gift to my mother to attend Dancing With The Stars Live Tour in Peoria, IL. The hotel was very clean, the staff was exceptionally kind, and the free breakfast was awesome. The pool was heated for my daughter to swim. The shuttle service to the Peoria Civic Center was free and very clean and warm. The driver, Beth, was very personable and informative on our drive. She waited past her shift of 10:00pm to come and pick us up after the show so we did not have to take a cab. She was the BEST! She also had to work the desk at 7:00am the next day, so it was greatly appreciated! I would recommend this hotel to anyone who is visiting Peoria!

Liked: We had a fabulous stay at the Best Western Plus hotel!

Very good

Superb

Liked: Excellent, good breakfast selection.I love the waffle maker and the biscuits with gravy.My wife is a yogurt and fresh fruit person , she like the selection.

Enjoyed the pool in summer...

Liked: Breakfast had several choices including bacon and small cheese omelets. There is a coffee machine for 24/7 coffee. We really enjoyed the pool since it is enclosed but has screen doors so it was open to the warm summer night, making the temperature of the pool really enjoyable.
Disliked: It took a little bit of time for the check-in person to realize I was there. The way the windows are, it was hard to see that she was sitting near the computer in the small office to the side of the check-in counter, so I didn't call out. Maybe a bell for alerting them that someone is there for check-in would be helpful? I looked about for something, but didn't see anything. But overall, very minor. We enjoyed our stay.

Exceptional

Great stay

Liked: Beds were comfortable. Shower was great. Very clean.
Disliked: Nothing, except the $300 deposit which I thought was way more than any other hotel charges, usually $100 or less

Need to do more deep...

Liked: That is was by a shopping area
Disliked: Ants all in my room and lady of duty told me they was gone spray it and expected me to stay in room afterwards with my kids

Bad

Disliked: If I Could Give This Hotel a -1000, I WouldThis was by far the worst hotel I’ve ever stayed at—and I’ve stayed at many over the years. After a 14+ hour drive with two small children, we were exhausted and just needed a clean, comfortable place to rest. Instead, we walked into a freezing cold Hideaway sofa room, a broken AC unit in the king suite, and an outdated, poorly maintained hotel.The front desk had no real solutions besides handing us a box fan. There were no paper towels in the downstairs bathroom, and the internet didn’t work at all—completely unacceptable.Charging a $100 deposit for this level of service is absurd. We absolutely deserve compensation for the inconvenience. Save your time, your money, and your patience—do not stay here.

Superb

Good

Liked: Room clean
Disliked: A couple of raggedy guys sitting and drinking beer at entrance.