Best Western Plus Peoria, East Peoria

Served our purpose. In town for one night. Room was very clean and bed was comfy.

Liked: Clean. Comfy bed.
Disliked: Location is behind an industrial area.

I booked it online as a gift to my mother to attend Dancing With The Stars Live Tour in Peoria, IL. The hotel was very clean, the staff was exceptionally kind, and the free breakfast was awesome. The pool was heated for my daughter to swim. The shuttle service to the Peoria Civic Center was free and very clean and warm. The driver, Beth, was very personable and informative on our drive. She waited past her shift of 10:00pm to come and pick us up after the show so we did not have to take a cab. She was the BEST! She also had to work the desk at 7:00am the next day, so it was greatly appreciated! I would recommend this hotel to anyone who is visiting Peoria!

Liked: We had a fabulous stay at the Best Western Plus hotel!

Exceptional

Good

Everyone was pleasant from check...

Liked: The pool was nice and service...
Disliked: Na

Great

Liked: It was ok, could have offered more choices
Disliked: Hot food

It was peaceful loved the...

Liked: Everything
Disliked: Choice of soap

With a few updates it...

Liked: We had a double queen suite and really liked the layout of the room and bathroom and couch for our family. We used the laundry facilities and it was a bit expensive especially because the dryer cycle didn?t fully dry our clothes so we had to pay twice for that. The room had obvious wall paint and bathroom patches and old foxes and in general looks like it needs updating. The lobby smelled like cigarette smoke a bit, although our room didn?t.
Disliked: Needs updating, cigarette smoke smell.

Some upgrades needed

Liked: Room was adequate size and the refrigerator was large
Disliked: Sheets were torn and resewn to repair. One of the two beds should have been replaced years ago. It was sunken in the middle to the point you could see it as soon as you walked into the room.