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AustraliaBest Western Plus Parkway Hotel Guest Reviews
Overall Average Score:
Excellent (4.25 out of 5)
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Peggy Thu, 8 October 2020
Great
Liked: No breakfast worth eating.
Amber Fri, 2 October 2020
Exceptional
Steven Wed, 23 September 2020
Pleasant
Liked: n/a covid
Disliked: Bed linens could have been fresher. Toilet needed cleaning.
Persilynd Sun, 20 September 2020
It?s a good stay clean
Liked: I like coz it not so big facility
Chrissy Wed, 16 September 2020
Great choice to stay
Liked: This property was located very close to Alton?s downtown area. It was very clean and every staff member I encountered was very friendly!
Melba Wed, 16 September 2020
The stay was very pleasent...
Liked: Because of the virus it was only bagged breakfast and I didn't eat breakfast there
Disliked: I think since it wasn't breakfast the room pricings should be lowered And my phone didn't work in my room 117 Someone came to visit the lobby called and since they saw the phone wasn't working I think they should have came down and told me I reported it 3 times and when I left it still wasn't working
Tatyana Mon, 14 September 2020
Disappointing
Liked: Quiet area
Disliked: Bathroom too small, tv remote was old, stuffy in room
Tina Wed, 9 September 2020
Great stay and reasonably priced!
Liked: The girl who checked us in at the desk (Taylor) was so friendly and even wrote down a list of restaurants we might want to try. She acted like she genuinely wanted to help us in any way to make our stay enjoyable! I know this should be a normal thing but it is not what we find most places. There was another lady at the counter the next morning who was also very friendly but we didn?t speak to her long or get her name.
Disliked: No real complaints other than to say it?s very odd and confusing the way we had to get into the parking lot, but I?m sure there isn?t much you can do about that.
Makenzie Sun, 30 August 2020
Exceptional
Brian Fri, 28 August 2020
Good
Disliked: Although I realize that during the covid-19 crisis, the breakfast room must remain closed, I booked this hotel because it said that I would be able to get breakfast. A brown paper bag with a bottle of water and a VERY skimpy muffin is hardly a breakfast. I was forced to interrupt my trip west to California, which was already on a tight schedule, to get an adequate breakfast. I should think that when the breakfast room is shut, the hotel would go out of its way to provide a nourishing and varied assortment of QUALITY pastries and fruit to make up for the fact that the breakfast room is not open.
