Name: Best Western Plus Palo Alto Inn And Suites
Address: 12507 Southwest Loop 410, San Antonio, TX
Telephone: (888) 420-1645
Rating: 4.25

Comfort and Convenience Close to the Action

Best Western Plus Palo Alto Inn And Suites

Why Concert-goers love it

24-hour front desk

early check-in / late check-out options

Who this Hotel is great for

Groups of friends looking for a base near downtown without paying downtown prices

Solo travelers catching their dream show and wanting a quiet night after

Couples making a weekend getaway with a concert centerpiece

Fans needing post-show peace and quiet to recover before heading home

Budget-conscious music lovers who don’t want to skimp on comfort

Food and Drink Options

Complimentary continental breakfast – great for those late nights and lazy mornings

In-room microwave and fridge for midnight snacks or leftovers

Nearby local dining within a short drive – perfect for pre- or post-show bites

Nightlife Options

While the hotel itself is low-key, you're just minutes from San Antonio's vibrant nightlife in the downtown area

Easy access to local bars and lounges by car or rideshare

Quiet hotel atmosphere is ideal after a big night out

What People Say

Guests love the clean, spacious rooms and appreciate the convenience of having a microwave and fridge

Many mention the friendly, helpful staff and smooth check-in process

Reviewers highlight the value for money and quiet location close to the highway

Areas for Improvement

Not walkable to downtown venues, so rideshare or car is needed

Breakfast is basic, but gets the job done after a late night

Décor is more functional than fancy – but you're here for the music, right?

The Bottom Line

Best Western Plus Palo Alto Inn And Suites

Best Western Plus Palo Alto Inn And Suites Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

Write a review

Very good

Exceptional

Greatttt

Liked: The area
Disliked: Everything was great

Exceptional

Disappointing

Liked: The staff was nice.
Disliked: I got stuck in the elevator amd had to call the front desk to open the door to let me out. It was really hot in that elevator. I was grateful to have my phone. Then i had to csrry mybtwo bags up the staircase with no offer of help. The linens were poor quality and the room was really dark.

Superb

Liked: Area location.
Disliked: Access to the building & to our room, the card reader or cards would not work at free will. Meaning we had to apply our cards multiple times, then we gained access.

Good

Looks new and it's really...

Liked: Spacious room, well designed, nice furniture, lobby and hallways - the whole hotel looks new!
Disliked: Some of the towels are a bit thin and should be taken out of rotation. Hinges on the stairwell door need to be oiled. My room was next to the stairwell and I could hear it creak every time it opened.