Best Western Plus Palm Beach Gardens Hotel & Suites and Conferen Guest Reviews
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Write a review
Jessica Sat, 14 June 2025
Good
Liked: The location was convenient to many things. There were a lot of restaurants within 10 mins as well as the Gardens Mall.
Disliked: The beds had large dips in them making them uncomfortable on both sides of the bed. The bathroom is on the smaller side and did not have a tub, only a shower stall.
Vanessa Wed, 11 June 2025
Would not stay at this...
Liked: Well located
Disliked: The property is old. The room smelled moldy and humid. The floors were sticky. The eggs in the breakfast buffet were aweful.
Maria Mon, 9 June 2025
Moldy air is a health...
Liked: Breakfast, value, location, staff were all lovely.
Disliked: My main gripe is the air quality. The room reeked of mold and we had to turn the AC unit off, even the fan mode. It was so pervasive that we stepped out multiple times to get fresh breaths of air outside and wonder how on earth we would sleep through this. We made mental notes we are not coming back to this location in the future and glad it was only for 1 night on our way to Miami. The second factor was cleanliness of the bathtub. We always bring some basic disinfectant like lysol to use beforehand on toilets and bath floors but this floor was literally beyond that, looked like it needed some serious scrubbing down with bleach and chlorine to make it white again and we opted out of showering altogether for safety and wait until we get to our next location. Hence felt uncomfortable after a long day of driving. Although all "amenities are provided" the two reasons are bad enough to make me not recommend this to other folks. I hope the AC or whatever air ventilation system can get fixed up for all who work and stay there.
Aniah Thu, 5 June 2025
Superb
Jackson Thu, 5 June 2025
Good
Charlie Thu, 5 June 2025
Great location and nice breakfast....
Liked: Great location, and nice breakfast.
Disliked: We had room 411, and the bed felt like a dome...we fell off both sides. It really needs to be replaced!
Holly Wed, 4 June 2025
would stay again.
Liked: Front desk very nice, rooms nice and clean
Disliked: Breakfast not warm not a lot of options for people who have a strict diet
Kathy Mon, 2 June 2025
Exceptional
Cecile Sat, 31 May 2025
Great value for money
Liked: The hotel was exactly what we were looking for: clean, close to the beach, well maintained and quiet. The staff was also really kind and helpful. Would recommend 100%
Katherine Sun, 25 May 2025
Stayed in much better for...
Liked: Ok location. Included breakfast was ok. Pool looked nice.
Disliked: Smelt very musty in the room. We’re in the last room near the back door that slammed everytime someone used it. Ground floor with curtains that we couldn’t close! Had to use a hair clip to hold them shut. Fridge made lots of noice but didn’t actually keep anything cold.