Best Western Plus Ottawa City Centre Guest Reviews
OVERALL AVERAGE SCORE:
GOOD (3.10 out of 5)
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Tove Wed, 10 October 2018
Fabulous
Liked: Staff were exceptional in every area of the hotel.
Disliked: A bit dated decor.
Pete Wed, 10 October 2018
Good
Tiana Tue, 9 October 2018
Pleasant
Maïté Tue, 2 October 2018
Worst experience in Ottawa!
Liked: nothing
Disliked: All the bad experience!
Andrew Tue, 2 October 2018
Superb
William Mon, 1 October 2018
Good
Liked: Modern, well equipped room
Disliked: Too far out of the centre. Breakfast was a la carte - would have preferred a buffet
Richard Sat, 29 September 2018
Superb
Liked: Location was great
Ramaswamy Thu, 27 September 2018
Exceptional
Peter Mon, 24 September 2018
Liked: Very little.
Disliked: First of all, this was supposed to be a Three and a Half star hotel and it is approximately a Two or Two and a Half star. With a power failure there was no back-up power system available and instead we were handed 99 cent flashlights. Not happy.
Peter Mon, 24 September 2018
Good
Disliked: There was no power because of damage caused by a tornado. They gave me the choice of canceling. I booked in any way hoping the power would be restored and by nightfall it was. I felt that the hotel could have at least offered some complimentary benefit, perhaps a free breakfast, for the inconvenience of an afternoon with no power and no TV (the Rogers network was down too).
