Best Western Plus Oaklands Hotel

Exceptional

Superb

Liked: Was attending Gin Festival a 3 mile walk away. Had a previous hotel cancelled booking.Nice location plenty of parking even with a wedding reception taking place on my arrivalRoom was comfy with a skylight window but I wasn't there for a view so it was of no issue.Staff excellent and the pancake breakfast with lots of coffee and fruit juice set me up for the long journey homeWas top end of what I would pay for single room but was value for money

Comfortable and the food was...

Liked: Food menu was lovely and the staff were always approachable and happy to help. Impressed with this hotel. Room was clean and comfortable. Will come again!

Pleasant

Liked: Some of the staff were nice
Disliked: Some of the staff were rude and basically didn't want to do any work

Pleasant

Exceptional

A welcoming, smiling face of...

Liked: Very good location. Room waa clean.
Disliked: I have seen better. Staff were not friendly. There was a bizarre noise going on the whole night, almost like an extractor fan gone wrong but we could not figure out what it was. We could not sleep properly

Exceptional

Exceptional

Liked: All staff on my visit were very friendly and helpful, there was a kitchen employee nearby when I was talking about breakfast at the reception desk who was very helpful and made recommendations. I booked a single room but ended up with what felt like a king size bed, bath with shower, and plenty of space. The bed was very comfortable and a fan was provided upon request due to the hot weather.
Disliked: The only thing that bugged me was that my room had an inward opening window, meaning that I couldn't fully close the curtains. But, it's a small price to pay when the place is such good value and in such a pleasant location. In a future refit, air conditioning would be a great investment, but i wasn't uncomfortable during this heatwave.