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Best Western Plus Oaklands Hotel eee - 0808 281 2653
Best Western Plus Oaklands Hotel, 89 Yarmouth Rd, Norwich -0808 281 2653
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BOOK ONLINE OR CALL - 0808 281 2653
3.55
HOTEL RATING: 
GOOD
3.55 out of 5 (1217 Ratings)
2.2 miles from Norwich centre
BOOK ONLINE OR CALL - 0808 281 2653
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Hotel Description
The Best Western Plus Oaklands Hotel is set in its own grounds on the outskirts of Norwich. Overlooking the beautiful Yare River Valley Norwich Station and city center are 5 minutes' drive away. This family-run hotel combines a relaxed country house style with modern facilities including free Wi-Fi. The elegant and individually designed bedrooms at the Oaklands all have private bathrooms with hairdryers. Rooms also feature TVs telephones and tea/coffee making facilities. The hotel's restaurant serves mouth-watering British cuisine and offers a carvery. The bar has a wide selection of drinks a snack menu and an outdoor terrace for al fresco dining. Carrow Road the home of Norwich FC is a 5-minute drive away. Broadland Business Park is close by and free parking is available at the hotel.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Room Service
` Bar
` 24-Hour Front Desk
` Fax/photocopying
` On-site parking
` Family Rooms
` Free Wi-Fi
` Restaurant(s)
` Non-Smoking Rooms Available
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Mobile app for room service
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Free face masks
` Food delivery
` balcony/terrace
` Daily disinfection
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available

Best Western Plus Oaklands Hotel Guest Reviews

Overall Average Score: 
Good (3.55 out of 5)

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4

Very Good - 4 out of 5

Lindsay Fri, 21 June 2024

Very good

2

Disappointing - 2 out of 5

Jane Thu, 20 June 2024

Lovely room. But restaurant worst...

Liked: Room was comfortable and relaxing.
Disliked: Service in the restaurant on both occasions was so bad I would never return. Plus they had the audacity to phone saying that I hadn’t paid for the meal that took 3 hours to serve. Which I had. Restaurant was terrible service.

5

Exceptional - 5 out of 5

Allison Tue, 18 June 2024

Exceptional

4

Very Good - 4 out of 5

Claire Mon, 17 June 2024

Very good

0.5

Poor - 0.5 out of 5

Sue Thu, 13 June 2024

No Sleep and spoilt weekend

Liked: First what was ok - Staff were attentive, food in restaurant was really good. Now the Bad, we booked for 2 quiet rooms, on arrival we were told there was a wedding so maybe some music, one of the rooms was ok the music wasn't very loud, however the other room was horrendous the room was shaking with the noise as I believe I was the room under the DJ and the microphone, it was so loud I got no sleep, I feel we should have been told about the wedding when booking so we could make our choice as it does not advertise it as a wedding venue online. I have put in a complaint but have had no response from the hotel to date.
Disliked: The lack of staff on reception who were too busy, the noise and the dishonesty

2

Disappointing - 2 out of 5

Paul Wed, 12 June 2024

a tale of two halves

Liked: the staff were very good, polite, friendly and welcoming.the food was well prepared and tasty, no fault with dinner or breakfastgood location and easy to get tooplenty of parking and good access to the free wifi
Disliked: the hotel is so out of date, for a BW i was disappointedthe room was old looking and tatty, the carpets were clean but looked dirty, the facilities were very basic and the bathroom was no bigger the a shoe closet and broken tiles, just so sad looking, thankfully the shower worked well

2.5

Fair - 2.5 out of 5

Jon Tue, 11 June 2024

Passable

4

Very Good - 4 out of 5

Robert Sat, 8 June 2024

as expected and met my...

Liked: staff checking me in was friendly and helpful
Disliked: smell of cigarette smoke through out my section of the hotel was too much - sorry not sure thats valid but is what i experienced.

3.5

Good - 3.5 out of 5

Christine Sat, 8 June 2024

Convenient stay when visiting the...

Liked: Convenient location for Thorpe St Andrews. Tired, but clean & adequate room. Good facilities- ie: Tea & coffee making facilities/ bathroom items. Lovely breakfast in modern surroundings. Welcoming and friendly staff.
Disliked: Would benefit from new pillows.

4

Very Good - 4 out of 5

Williams Thu, 6 June 2024

All good!

Liked: Staff were excellent and very helpful.
Disliked: The Annex is in a slightly curious location as it means that getting up to the main hotel is a bit of a hike - but it's OK.

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Best Western Plus Oaklands Hotel 89 Yarmouth Rd, Norwich