Best Western Plus Novato Oaks Inn

Perfect, best BW on the...

Liked: Clean, friendly

Great location, but can be...

Liked: Great location with partially updated rooms
Disliked: The hallway Exit doors slam closed constantly! We had a room by one of these Exit doors, and couldn't sleep past 6am (on a Sunday). Also, the cleaning crew started vacuuming at 9am. Other than the loud noises, the hotel was good.

3 night stay in Nivato

Liked: Location rel. To freeway access.Friendly staff Generally clean
Disliked: Windows do not isolate freeway noise.Breakfast was on the meager side.Found one ant in bed second night but uncertain where it came from.No safe in rooms.

Just what I expected

Liked: My room was fine and no complaints

Exceptional

Liked: Excellent service and facilities

Superb

Liked: Everything was perfect except of problems with wifi.

Disappointing

Liked: Staff friendly and helpful. Sheets great.
Disliked: Heat in room worked poorly, furniture and breakfast sub par relative to other BE pluses.

Superb

Great until I received my...

Liked: Too annoyed to give an opinion.
Disliked: There was a problem with my bill. It might have been Booking.com's fault, I'm not sure but I was stuck paying the difference. I will not use Booking.com again.