Best Western Plus Northwind Inn & Suites

It was a comfortable, pleasant...

Liked: Wonderful beds. Slept well. Breakfast was excellent. Shower was outstanding.
Disliked: Nothing.

Exceptional

Bad

Disliked: I made this booking because my family experienced a house fire. The insurance picked up at the last minute and got us a months stay somewhere else and booking.com said they'd contact the property about a refund. The property said they hadn't heard anything. We were charged the full price of $440 when were essentially houseless right now, due to a huge crisis. I will never use booking.com or stay at a best western again.

Exceptional

Liked: I loved that there is a jacuzzi in our room

Good

Liked: Comfy beds and nice sized rooms
Disliked: They really increase rates in the summer. Also the breakfast was out of coffee twice when I went there

Very happy with my stay...

Liked: I want to give a special shout-out to Leroy, the kitchen manager. He patiently showed me how to operate the waffle maker (what a great and unusual addition to a motel kitchen!) and showed me where everything was.
Disliked: Please clean the hot water urns (in particular the one in the little nook that is kept open all the time) more often. Coffee drinkers may not notice because coffee has a strong flavor but as a tea drinker I noticed the taste was a bit off. I love my morning cup of tea but sadly had to pass on it.

Superb

Don’t hesitate!

Liked: Very clean large comfortable room.
Disliked: Older design and colors but satisfactory plus!

I would recommend this place...

Liked: Everything I am very happy with it
Disliked: I don’t have any complaints