Best Western Plus Northwest Inn & Suites

Would stay again

Liked: Beautiful elevator with lots of mirrors.
Disliked: Breakfast was okay, could use a bigger spot since they don’t allow you to bring food back to your room. It gets a little crowded.

Not good

Disliked: The breakfast didn’t look appetizing, the bathroom in the room filled to the top when flushed. There was hair all over the bathroom. There were some stains on the bed sheets and stains on the curtains. We were not able to operate the tv.

Bad

Exceptional

Liked: Excellent helpful staff. Nice rooms. Comfortable bed.
Disliked: The breakfast was ok but the eggs are “fake” and the food could not be taken to your room.

Exceptional

Very chaotic. Although front desk...

Disliked: The drug paraphernalia in one room.The other room flooded all the way out into the hallway It was our handicapped room. We ended up being moved across the hall but it was not handicapped and there were none available. Then the electric plug in the bathroom we moved to was not working. I went back to the front desk and Maria said it was probably the breaker that had flipped off. After checking that was the issue. All of the flooding and move to second room created stress as we were getting ready for our nephews funeral.As of now I have not heard back from the hotel manager Mr.Haus Patel for any type of compensation. We had 2 rooms for 2 nights Also had a guess at end entrance of hotel pulled in sideways blocking the area as he cleaned his car. He had everything out of his vehicle around the ground and doorway. The gum on lamp shade was on there and had been for awhile. The pipe was on the sofe mattress as well as a tray found under cushions when removed for our 3 year old granddaughter to sleep on.

Was able to get a...

Bad

Bad