Name: Best Western Plus Newport News Inn & Suites
Address: 500 Operations Drive, Newport News, VA
Telephone: (888) 420-1655

Best Western Plus Newport News Inn & Suites Guest Reviews

Overall Average Score:

Good (3.65 out of 5)

Write a review

Superb

Liked: Nice staff, easy to get to and in a nice area with lots of stores for every need, room was clean could use deep clean in bathrooms, beds was comfy could use thicker blankets because ac be cold, pretty good size rooms. Breakfast was 80% good, nice smell
Disliked: Bathrooms had crust in corners, blankets weren't thick enough for my liking, pool was not clean when we got there

Gross but necessary

Liked: Location was good
Disliked: the smell, it smelled like mold, the chairs were dirty, the carpet was dirty, the table had been chewed on by a dog probably. It was a last minute trip because my father passed and it was a holiday weekend. It was a horrible place to stay

Fair

Liked: Close to restaurant and shopping areas
Disliked: The light fan in the bathroom was extremely loud and there was a slimy substance in toilet

Good

Liked: Quiet and clean area
Disliked: The bed was uncomfortable and the mattress should be replaced.

Friendly staff but old facilities.

Liked: The staff members were nice and helpful.
Disliked: The sofa was dirty and old. The phone was not working. The bedding was wrinkled and old. Looked like 1990s. Should be remodeled.

Needs a good cleaning and...

Liked: The staff was very friendly. The breakfast was ok.
Disliked: The room smelled of old and musty. The couch was heavily stained and the lamps had stains. Then we saw a huge cockroach in the bathroom the morning of check out.