Best Western Plus New Caney Inn & Suites

Stayed for a softball tournament...

Liked: Loved the breakfast and the staff.
Disliked: Needed more shade at the pool while I watched the kids swim.

Good

Exceptional

I couldn’t be more happy

Liked: The staff was so courteous and everyone was so nice. My room was always cleaned and I had new towels and never had to ask. Breakfast was always good. The staff really aims to please and made our stay that more enjoyable

The accommodations were excellent!

Liked: The breakfast served each day was fantastic! It was offered from 6 to 9 a.m. daily. The room was very quiet, even though the hotel was located near a busy highway. The rooms were immaculate and very spacious.

Exceptional

Disappointing

Liked: Staff was friendly.
Disliked: We found some type of bug on the bed that my other daughter killed. However my daughter woke up with several bites. The bites look bad she may have to go to the emergency room. I would suggest y'all definitely get pest control

Very good

Good