Executive Residency by Best Western Navigator Inn & Suites

overall very great! excellent price...

Liked: room was spacious, kitchen area was bigger than expected, and breakfast was superb considering the price (almost hilton level). location was a bit far away from downtown Seattle but we chose to stay here partly because of the boeing factory tour.

Exceptional

Very good

Liked: Comfortable beds, nice kitchenette, area, work desk and table were nice to have.
Disliked: The entrance area around the elevator should be cleaned up. The door was left open, showing a big fan and things that really should be hidden from the customer.

Bad

Liked: We canceled our reservation
Disliked: It seemed to be in a very bad area. There was grafeti on the side of the motel. The parking lot seemed to be having dealings with people who weren't staying there. The hotel looked nothing like the pictures that we saw online.

Exceptional

Liked: Great location.
Disliked: Small pool

Exceptional

Superb

Housekeeping DO BETTER. I PAID...

Liked: Seriously the most comfy bed I have ever slept on at a hotel. Whatever padding they have on there, hits! Room was spacious and clean!
Disliked: Was almost the perfect hotel experience until.. Housekeeping needs to learn a little patience and some manners… I needed to stay until 11am (checkout time, rightfully so as I PAID to be here) to finish up some work I was doing and let my daughter (1yo) take a nap before we left. at 10:20 am housekeeping came pounding on the door 3 times before I could even get up off the couch and walk the short distance to the door… when i opened the door and informed housekeeper that the way she knocked aggressively was not necessary and she did not even give me time to get up and answer the door before she pounded 3 separate times, she sighed and gave me attitude saying “I thought you had already checked out” rolled her eyes and proceeded to pound on the door next to mine the same way she did to my door. I have worked in the hotel industry for 10 years (manager, front desk and housekeeping) and never have I witness a housekeeper so rudely check to see if a guest was still in the room…. I would have fired her on spot for witnessing her do something like that. housekeeping DO BETTER AND GIVE THE GUEST MORE THAN 5 SECONDS TO WALK AND OPEN THE DOOR BEFORE YOU POUND ON IT 3 SEPERATE TIMES. Room 302 6/23-6/24

Good

Liked: The room was amazing. It was very spacious. You felt spoiled having the kitchenette in the room and a larger refrigerator. They had dishes and provided a sponge and dish soap as well to wash them.
Disliked: My husband mistakenly left his headphone charging case in the room when we left. When I contacted the hotel, I was told to send them a prepaid mailing label, and they would send it back to us. We live over 400 miles away. Their comment back to me was, "this is how we handle things that are left at the hotel. We are sorry for the inconvenience. " So my suggestion to anyone who stays here. Don't leave anything behind! It is too much out of their way to send it back to you.There wasn't a larger trash can in the kitchenette. You had to walk to the bathroom or on the other side of the room to put something in the trash. The water pressure in the shower was very low and took a while to heat up.The shelves in our room needed a good dusting.Our room was right over the door, so when someone entered or left the facility, you could hear the electronic doors open and close.