Best Western Plus Montreal Downtown-Hotel Europa

We got overcharged on our rooms, and on the second night our cards didn't work. When we got new cards they set it up as a new reservation so we got an extra charge on the credit card.

Liked: It was 5 minutes away from the venue (New City Gas).
Disliked: Overcharged on our rooms.

Hotel was great; location was great; staff was great.

Liked: The rep on the phone worked very hard to accommodate my needs.
Disliked: I was told the website discount was as good as the military discount. This was not true.

I enjoyed the location a lot; when I come back I will book a room with you again.

Liked: Service at reception was very good; room was very clean and had everything a traveller might require.
Disliked: Maybe change the pillows a little - they are too soft; room seemed smaller compared to Best Western in Niagara Falls.

Reasonable for one night

Liked: Close to Train station and quiet location.
Disliked: Air conditioner was noisy

Very good

Liked: Location is great
Disliked: For that price tag breakfast could be included :) Air conditioner too loud if running overnight

Good

Superb

Very good

Very good

Liked: Excellent staff.

Broken AC and a false...

Liked: Close to crescent street
Disliked: My air conditioner was broken the whole stay. It was super hot. Never fixed. We got some fans that didn’t help much. 25% discount wasn’t enough. There was also a false fire alarm and we all rushed out of the hotel.

Good

Average - Good for a...

Liked: Location is great if that’s what you are after. Not only close to commercial district, walking distance to old town and other sights, but also close to the main train station and you can reach the airport by bus, stop right at the corner. The hotel has a taxi rank so easy to hop on one if you can’t find an uber.
Disliked: Aircon super loud and window wouldn’t open. You can turn the aircon off but when it’s really hot outside you won’t be able to sleep comfortably. Bathroom was quite small.