Best Western Plus Midwest Inn

Pleasant

Very good

It was a good experience...

Liked: I liked the rooms
Disliked: The elevator was very loud, could hear it from the room in the middle of the night.

Everything was great! We'll be...

Passable

Liked: The price and room was decent
Disliked: The pool was freezing cold The stairs to the top of the slide was corroded to where it was rusting

The room was comfortable and...

Liked: I liked that the price was affordable and the rooms were comfortable.
Disliked: There was a damp, musty smell about the property. When I showed up for checkin, the front counter lady was on a personal call with a person discussing on who they should date. I didn’t receive a welcome , she didn’t hang up the phone. She asked for my id so she could look up my reservation instead of talking to me. She only hung up the phone when she had a problem with the system- letting me know “she had no idea what she was doing” and that “she didn’t know how to do this”. The front counter lady in the morning was no better other than she wasn’t on a personal phone call. She wasn’t very kind or hospitable and seemed agitated when I asked for a receipt.

Very good

Fluffy bed made a beautiful...

Liked: Customer service was nice
Disliked: Elevator needs updating

Exceptional