Best Western Plus Miami-Doral Dolphin Mall

Exceptional

I will not stay at...

Liked: The location is good.
Disliked: I booked 2 rooms, both smelled bad (dirty and humid carpet). The one on the first floor did not have curtains only a plastic black out. The other one had mold growing under the AC unit. The pictures on the website do not show the real rooms.

Very good

good value compared to other...

Liked: Great breakfasts
Disliked: Not much to do in walking distance

Disappointing

Liked: The rooms were getting clean on a daily basis. Most of the staff was nice.
Disliked: The day we arrived at the hotel, there was a very impolite guy at the reception. He just sat there while we we're looking for someone to check in. When my daughter said hi to him, he was like: can i help you guys? Then he stood up and took ID, gave us a key and went away, even before we can ask something else. We were very disappointed. The next days we didnt see him again. That fool.

Poor

You get what you pay...

Liked: It was close to everything I came to do
Disliked: Staff can’t communicate due to not being able to speak English, found dirty clothes from past stay in my pullout couch. Had to get my keys rest every day

Good

Very good