Best Western Plus Mentor-Cleveland Northeast Guest Reviews
Write a review
Write a review
Anonymous Tue, 22 July 2025
Great classic Hotel feel and...
Liked: The staff we encountered were always friendly and very helpful. Breakfast was hot and fresh, gentleman working Sunday morning was excellent, polite and very accommodating. I would definitely stay again.
Disliked: Did not have prior notice of the Skye Bistro located at this site and on web description were not open and there was a very flimsy excuse for no knowledge of why
Laurie Mon, 21 July 2025
Good
Liked: The hotel was centrally located, rooms were clean and comfortable. Breakfast was good
Disliked: Pool was freezing, no restaurant, no bar. You should update your website. The hotel was overpriced for the lack of amenities you actually have vs what you advertise.
Stewart Sun, 20 July 2025
Exceptional
Liked: How clean it was and the friendly staff along with great breakfast
Leonel Sat, 19 July 2025
Exceptional
Liked: Very cleanVery NiceBest staff ever
Geraldine Sat, 19 July 2025
Exceptional
Elena Wed, 16 July 2025
No
Liked: Nothing
Disliked: Super old building and rooms. Breakfast wasn’t good. Don’t pay that much for that sh*t
Tyler Mon, 14 July 2025
Exceptional
Nick Tue, 8 July 2025
Exceptional
Shirley Sat, 5 July 2025
Exceptional
Liked: Safe, refrigerator, microwave, breakfast, layout of rooms, lots of drawers & cabinets. Breakfast attendant (man)--very friendly & efficient
Disliked: Carpet had wrinkles in it in our room & hallways
Anonymous Wed, 25 June 2025
Very good