Best Western Plus Mckinney Inn & Suites Guest Reviews
Write a review
Write a review
Mchale Sun, 20 July 2025
I want a refund.
Liked: I check out the next morning.
Disliked: The room smelled like mildew. The lobby smelled like bleach masked with fragrance.
Tania Fri, 18 July 2025
Safe and correct. Very helpful...
Liked: The night porter was exremely helpful and lent us his phone charger as we had just arrived from Europe and did not have an American phone charger. We were so grateful for this.
Disliked: Very little amenities nearby in terms of food offer.
Colin Tue, 15 July 2025
A One Night Stopover
Liked: Nice Comfortable bed & the room was clean.
Disliked: Breakfast was very basic.
Martin Thu, 10 July 2025
Despite some inconveniences, my stay...
Liked: The room was clean and comfortable, it had a pleasant smell, and it was nice and cool. All the appliances (coffee maker, microwave, cooler) worked as expected. It was also very quiet.
Disliked: The remote control for the television kept glitching and kicking me off of whatever I was watching every time a pressed certain buttons. Several of the outlets did not work when trying to charge my phone
Freedom Wed, 9 July 2025
Poor
Liked: was easy to get to. right off the highway
Disliked: walked into room and had a musty smell. carpet under ac was wet due to the condensation not draining. asked to change rooms because of hearing dripping all night. called and said it was fixed and that we could stay in the room. I asked about the smell and was told housekeeping would clean it. Nope. walked in and still had musty smell. So I am assuming that the smell was probably from the carpet being wet for so long.
James Fri, 4 July 2025
Exceptional
Coreyiane Tue, 1 July 2025
Very good
Sprague Sat, 28 June 2025
It was okay but we...
Liked: Breakfast was fine!!Location was Great!!
Disliked: Carpets could have been cleaner, the hottub or swimming pool weren't ready for usage!!We didn't like the bathroom expected newer facility!!We each experienced a small roach in the bathroom shower and on the floor!!
Ashley Sat, 28 June 2025
Very good
Carolyn Thu, 26 June 2025
Didn’t stay
Liked: We were excited to book our reservation here. Good location for our stay.Front desk clerk was courteous and offered to assist with our luggage if we had decided to stay
Disliked: After driving many hours we arrived around 9:30 pm only to learn that the elevator was inoperable. We had been placed on the third floor. Had we only been staying one night and being as tired as we were, climbing three flights of stairs might have been doable. However, we were booked for four nights. So here we were, tired and having to look for another hotel. I had read in previous reviews about this happening to another couple never thinking the same elevator would fail again so soon…