Best Western Plus Mckinney Inn & Suites

I want a refund.

Liked: I check out the next morning.
Disliked: The room smelled like mildew. The lobby smelled like bleach masked with fragrance.

Safe and correct. Very helpful...

Liked: The night porter was exremely helpful and lent us his phone charger as we had just arrived from Europe and did not have an American phone charger. We were so grateful for this.
Disliked: Very little amenities nearby in terms of food offer.

A One Night Stopover

Liked: Nice Comfortable bed & the room was clean.
Disliked: Breakfast was very basic.

Despite some inconveniences, my stay...

Liked: The room was clean and comfortable, it had a pleasant smell, and it was nice and cool. All the appliances (coffee maker, microwave, cooler) worked as expected. It was also very quiet.
Disliked: The remote control for the television kept glitching and kicking me off of whatever I was watching every time a pressed certain buttons. Several of the outlets did not work when trying to charge my phone

Poor

Liked: was easy to get to. right off the highway
Disliked: walked into room and had a musty smell. carpet under ac was wet due to the condensation not draining. asked to change rooms because of hearing dripping all night. called and said it was fixed and that we could stay in the room. I asked about the smell and was told housekeeping would clean it. Nope. walked in and still had musty smell. So I am assuming that the smell was probably from the carpet being wet for so long.

Exceptional

Very good

It was okay but we...

Liked: Breakfast was fine!!Location was Great!!
Disliked: Carpets could have been cleaner, the hottub or swimming pool weren't ready for usage!!We didn't like the bathroom expected newer facility!!We each experienced a small roach in the bathroom shower and on the floor!!

Very good