Best Western Plus Mckinney Inn & Suites

It was okay but we...

Liked: Breakfast was fine!!Location was Great!!
Disliked: Carpets could have been cleaner, the hottub or swimming pool weren't ready for usage!!We didn't like the bathroom expected newer facility!!We each experienced a small roach in the bathroom shower and on the floor!!

Very good

Didn’t stay

Liked: We were excited to book our reservation here. Good location for our stay.Front desk clerk was courteous and offered to assist with our luggage if we had decided to stay
Disliked: After driving many hours we arrived around 9:30 pm only to learn that the elevator was inoperable. We had been placed on the third floor. Had we only been staying one night and being as tired as we were, climbing three flights of stairs might have been doable. However, we were booked for four nights. So here we were, tired and having to look for another hotel. I had read in previous reviews about this happening to another couple never thinking the same elevator would fail again so soon…

Very good

Very good

Liked: Good location for the purpose of the trip.
Disliked: Room AC could have been better.

I would highly recommend this...

Liked: It was very convenient to get on the highway. The bed was very comfortable and a great shower. The server at breakfast was exceptional and the breakfast was delicious. Friendly front desk staff.
Disliked: Very disappointed that they had no black tea in the room or at breakfast, my husband and I don’t drink coffee.

Very good

Passable

Liked: Convenient location, roomy room
Disliked: Breakfast was Luke warm, coffee maker didn't work, elevator broken so obtained first floor room, found spiders in bed and large cockroaches were in room. Didn't sleep well thinking something would crawl over me. Reported to front desk

Exceptional

Liked: Easy to find and clean rooms. Comfy beds and a great breakfast.