Best Western Plus Marina Shores Hotel Guest Reviews
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0.6 miles from Dana Point centre |
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James Tue, 9 April 2024
Exceptional
Liked: Bed was comfortable, location was nice, and it was very clean.
Disliked: Didnt have a personal microwave in room , i thought it was listed as part of the room details. There is a microwave in the breakfast area though .
Larry Mon, 8 April 2024
Exceptional
Liked: EXCELLENT PRPOPERTY!
Disliked: Size of shower.
John Sun, 7 April 2024
He canceled our reservation
Disliked: The night shift manager on the night of April 6 th 2024 got the money $271 in cash but refused to give us a receipt when we complained that we need a receipt he canceled our reservation at 11 pm and refused to give us a room A very unprofessional employee with no experience and extremely impolite. We had stayed at this hotel before never had encountered such humiliation He made us look for another hotel at 11 pm We travel all over the world and always stay at hotels reserved through booking.com Having employees like him you will loose customers. We would never stay at this hotel again.
Brandi Sat, 6 April 2024
Exceptional
Robert Sat, 6 April 2024
It was what I have...
Liked: Location, friendliness and the service of the staff. Bravo!!
Disliked: Breakfast. Too institutional
Lise Wed, 3 April 2024
Good
Eddie Wed, 3 April 2024
Great location, room and rate.
Michelle Mon, 1 April 2024
Very good
Christina Wed, 27 March 2024
I literally didn’t spend any...
Liked: They mention charges for pet urine so you wrap your dog in diapers and clothes paranoid… then come in to shine the black light and see piss all over the couch. So… that being said. I don’t care because I just needed the bed but let’s be real. Clean the urine if you have a large fee for pet urine or… know you are a pet hotel and chill with all that.
Disliked: Extra charges
Verified Hotel Guest Sun, 24 March 2024
Liked: Very nice staff. Free breakfast with long hours was good. A few decent restaurants across the road.
Disliked: Aircon in the rooms was pretty noisy when it turned on and off. Spa bath looking fairly worn.