Best Western Plus Longbranch Hotel & Convention Center

Dirty tub and carpets and...

Liked: There was a restaurant attached so that was convenient for dinner. The bed was comfortable. The gym had a lot of equipment. There was a sauna and the hot tub was really nice. The staff let me and my daughter finish our game of darts even though the atrium was closing which was nice of them.
Disliked: There was no AC in the lobby and the walkway between buildings. It was so hot and stuff it smelled. Ive never been a smoker and it smelled like a building that used to allow smoking but stopped. There was no AC in the gym so my workout was uncomfortable. The carpets in the hallway and round staircase in the atrium were dirty and hadn’t been vacuumed. They had the windows open in the walkway between buildings since there was no AC and they were dirty and filled with bugs. The worst part was our bath tub in our room was dirty. When I started the shower after my workout I found out why. The drain was clogged up and apparently they hadn’t cleaned it so I couldn’t take a shower. I wasn’t going to stand in a tub of dirty water

Quiet and no stress the...

Liked: Quiet out of the way yet still close to the local retail and able to walk to the Starbucks and Aldis nearby.
Disliked: Longbranch is no longer open, so the best western with an attached Mexican restaurant should be advertised. The pool area and the breakfast although provided is outdated and needs updated. The spiral staircase from the skywalk to the breakfast and pool area is a dangerous way for those with issues walking and should not be there. I had no trouble but the man with a cane was concerned and standing there sometime afraid he was gonna fall. It is a property hazard and an elevator access should be supplied.

Exceptional

Liked: Hot tub in the room
Disliked: The construction in front of the hotel made it hard to get to and find

Adequate Stay

Liked: Convenient location, bed was comfortable, hot water, Keurig coffee in the room
Disliked: Old blood stain on the shower curtain, large stains on the sofa

It was in an out...

Liked: The breakfast was fine. Had a good variety. One of the waffle makers was not working properly so had to wait to use the working one.
Disliked: The $200 price for one night was a bit extreme for the location. I called the hotel direct for reservation and they must have transferred me to booking.com. I was told I could not get my military or other discount because it went thru Booking.com. This was a bait and switch tactic that I don't appreciate. I asked when I made the reservation and was told I could get military discount. Will write this in my review. There was NO writing/note paper/pen in the room; some of the sockets didn’t work. No cheap shower cap. Tissue box was empty after pulling about 5 Tissues.

Good

very good for what we...

Liked: beds very comfortable
Disliked: bathroom a little small

We ultimately enjoyed our stay.

Liked: The vibe was cool. The little details like the lights under the spiral staircase and stuff like that made it seem so well kept. Breakfast was good.
Disliked: The price was a little expensive compared to other hotels

Superb