Best Western Plus Las Vegas West

Great price for great location....

Liked: Service was excellent. Room was cool and spacious .
Disliked: 1 shampoo and 1 soap for 2 people . Breakfast could have a little more variety than just waffles .

Exceptional

Liked: Great pool hours - 24/7 and great breakfast.
Disliked: Dishwasher sprayed water everywhere when we tried to run it.

I would definitely stay again

Liked: Breakfast was great.
Disliked: Daily cleaning was haphazardly.

I thing I like this...

Liked: Room is big good for family
Disliked: Nothing

hotel from hell

Liked: there was absolutely nothing i would say was ok from this hotel
Disliked: the breakfast was over run by homeless ,How do i know they were homeless? they smelled like urine and asked for money before i even checked in :/ the workers would not replenish the breakfast bar food. Coffee station was empty . I asked the front staff if anything was gonna be done they said they would send someone . Did anyone show up nope ...they didn't do nothing about it but get this... once the breakfast was over i saw house keeping eating hot fresh ready breakfast but what happened to actual people that stayed there? us ? my family the guests that actually spend their money on the stay ? nothing ok got it . As soon as you enter the building it smelled like wet dog, the carpet was not even vacuumed and to top it all of my shower had mold MOLD MOLD in the ceiling and Next to the shower head. I spoke to the hotel manager and they said they would refund the stay and guess what! its been a month and still no refund not even a percentage off. I used to work in hospitality and man I have never seen such a hotel be so forgotten. no integrity whatsoever Best Western Corp please do better and look into this property , This location deservers 0 stars and seriously needs to get looked into . The management and the housekeeping have got to go . Theee worst stay of my life , please dont stop here at all

I felt comfortable here

Liked: Very clean and well kept

Very good

Very good

Exceptional