Best Western Plus Lamplighter Inn & Conference Centre Guest Reviews
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Melissa, Brantford, visiting Canada Life Place
Went to London for a Slayer concert at Bud Gardens. The hotel was beyond my expectations. It is so clean, and the staff is great. The pool area and plants are amazing, plus it has an arcade, and fitness room. It is close to everything. I will stay here again and again!
Liked: The atmosphere, the cleanliness and the service.
Disliked: Nothing.
Riyad Wed, 2 July 2025
Exceptional
Nicole Tue, 1 July 2025
Exceptional
Anonymous Tue, 1 July 2025
Exceptional
Kathryn Sun, 29 June 2025
Great for a family trip!
Liked: The pool was great
Disliked: I wish we had been informed that there was a height restriction for the slide. 3/4 of our children could NOT participate in sliding.
Marcos Mon, 23 June 2025
Would not stay there again
Liked: Staff members were nice and helpful.
Disliked: This hotel is outdated, the rate is for a 5star hotel and this hotel if far from being a 5 star hotel, rooms are outdated and not so clean, the coffee maker was full of dust like no one has touch it in years, the beds are soft mattresses, my kids complained about sinking in the mattress and they are super lightweight. If the rate was 100 dollars a night I’ll give this hotel a better rate but for over 360 dollars a night you expect more. In comparison the brand new Hard Rock Hotel in London had rooms for the same rate for that exact date. Unfortunately I couldn’t cancel my reservation here. The pool area is big and keeps the kids busy. The kids loved the slide and the pool. Overall this hotel is over priced, that rate doesn’t even include breakfast so we had to plan for that too. The staff was welcoming even that they forgot to give us the bracelets when we checked in and had to go back to the front desk to get them. I think they were trying to keep the outdoors clean and that good but the rooms are dirty and old, old furniture, old light fixtures, old bathrooms, old beds, old tv programming.
Tina Sun, 22 June 2025
We are definitely coming back...
Liked: Absolutely breathtakingly beautiful here
Disliked: Nothing to fault
Wicke Sun, 22 June 2025
Exceptional
Liked: Every staff member provided exceptional customer service. We will be returning soon.
Disliked: everything was excellent
Reinaldo Thu, 19 June 2025
Exceptional
Heidi Wed, 18 June 2025
Very good
Liked: Close to hospital. Clean.
Jianping Wed, 18 June 2025
I have a good experience...
Liked: nice view, big room, fantastic swimming pool, and kind staffs
Disliked: No buffet breakfast is provided.