Best Western Plus Lake Front Hotel

When we first arrived my daughter almost sat on a hypodermic needle that was sticking out of the chair cushion - all they did was give us another room to stay in.

Disliked: Bad experience.

No elevators and horrible customer...

Liked: The bed was very comfortable
Disliked: We have stayed here previously about a year and a half ago. We had WONDERFUL food and WONDERFUL great service interactions. This time was completely the opposite. Im so upset at the way we were treated. We were given a room on the 3rd floor, completely away from the amenities, with physical limitations walking up and down 3 flights of stairs for 2 days was a nightmare. But the worst part was how we were treated by the employees. EXCEPT the one who checked us out, she was WONDERFUL. No mention when booking this reservation of NO elevators, what an absolute disappointment. We won't be staying at this place again. So expensive for what we got and how we were treated! And the lobby bathroom was disgusting... mildew sinks, toilet paper everywhere. I can't even believe for the price it was run this way

Very good

Disliked: When you pay a premium price, you expect house keeping every day. Every other day at a minimum.Every 4 days is unacceptable

Passable

Liked: Nice dock on lake.
Disliked: There was no swimming allowed in the lovely lake, No ladder on dock and no swimming sign posted so you could only see it after you were down at the dock. the pool was too small for real swimming and did not open until after 9

We would definitely stay here...

Liked: The staff were all very helpful and friendly. From the time we checked in until the time we checked out, we were always greeted with a smile and wonderful attitude.
Disliked: The rooms are a little dated, but still very comfortable. We didn't see an ice machine on the first floor, though I think there was one the last time we stayed.

Very good

Exceptional

Exceptional

Liked: Beautiful location and very friendly staff. Will stay here again when in the area

Very good

Exceptional

Liked: Very nice selection for breakfast and close location.