Best Western Plus Lafayette Hotel University Area Guest Reviews
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Write a review
Lashonda Sat, 19 July 2025
I would refer this hotel
Liked: Breakfast was nice
Disliked: The bathroom in my room was dirty had what look to be blood on all over the toilet
Alma Thu, 17 July 2025
Awesome Customer Service!!
Liked: I loved the customer service from Gabby. She was awesome!!! The room was comfortable.
Disliked: The room could have been slightly cleaner; but overall, it was awesome!!
Robert Thu, 10 July 2025
Decent stay for the money
Liked: The property was next to convenient shopping.
Disliked: Dirty floor in the room. My feet were completely black from the floor.
Carly Wed, 9 July 2025
A little rough
Liked: Location was what we needed.
Disliked: To start the staff had a very bad odor issue- standing across the desk it took my breathe away- I understand this is not kind but as someone whose travels to hotels often walking Into a lobby and it smelling clean and fresh helps start the stay off well but when you’re not able to even stand the smell it makes all other details become an issue.For example arriving to our room the white bed sham was full of dirty stains as well as the white sheets had red/rust stains. The walls were splattered with some spots and trash was left in the room.When asked to have some replacement blankets we were told they didn’t have house keeping during the afternoon so they would have to moveUs rooms- manager asked to give him 5 mins to find a few room- it took 20- not sure if it was because each room he checked was dirty or it was a process.Overall, it could use some deep cleaning!
Anonymous Mon, 7 July 2025
D
Liked: The room was clean and staff was nice
Disliked: The pool was closed my children were very upset about it. Even though next door was offered it was very packed. I wish I would have been informed when I booked or before I arrived so I could of booked some where else with a working pool.
Anonymous Mon, 7 July 2025
Very good
Liked: Cleanliness of room
Cheryl Thu, 26 June 2025
Very good
Shawn Wed, 18 June 2025
Passable
Liked: Breakfast was good
Disliked: The dirty unsanitary pool
Jones Tue, 17 June 2025
Good
Liked: The breakfast was yummy. Very nice laundry area. The receptionist was very friendly and helpful.
Disliked: The swim pool. Was very disappointed. It was green looking and slimy.
Michelle Fri, 13 June 2025
Pleasant
Liked: Quite laid back
Disliked: Room was very dirty like they do a spot clean/refill no deep cleaning corners caked with dirt like they just push wet dirt in corners