Best Western Plus Killeen/Fort Hood Hotel & Suites Guest Reviews
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Ward Thu, 3 July 2025
Exceptional
Liked: The staff were friendly, and the facility was clean.
Disliked: N/a
Terry Tue, 1 July 2025
Pleasant
Liked: Convenient
Disliked: Ask the staff to fix shower door, it never got fixed
Laurent Mon, 30 June 2025
Superb
Liked: Good place. Comfortable bed. Nice personals.
Disliked: Too hot in the sport room. AC didn't work despite some requests done to solve the problem
Jacob Thu, 26 June 2025
Overall it was a nice...
Liked: Clean, comfy and friendly.
Disliked: BBQ’s didn’t work. Which was fine but we were told maintenance would fit it and we waiting and endings going out to dinner very late. Poor communication
D Tue, 24 June 2025
Superb
Liked: Location is great
Tomeka Wed, 18 June 2025
Great customer service
Liked: The room was clean and roomy
Disliked: Nothing
Mcgrough Mon, 16 June 2025
Superb
Anonymous Mon, 16 June 2025
Exceptional
Dereck Sun, 15 June 2025
Exceptional
Sandra Wed, 11 June 2025
I enjoyed the hotel our...
Liked: We enjoyed the breakfast and having coffee available during the whole day. Also, hotel was close to restaurants. Staff was always available when you needed them.
Disliked: I booked for a friend, and we let the front desk know they would be paying once they got there. My friends were trying to buy food in lobby and were told because they did live there they couldn't. They had to prove several times they were the ones staying there. Also, the dinning was hot, it seems the air was turned off during the day if you just wanted to set and talk with friends. The cost was really high for those days.