Best Western Plus Katy Inn & Suites Guest Reviews
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1.1 miles from Katy centre |
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Betul Fri, 22 March 2024
Disappointed
Disliked: The carpets throughout the hotel were noticeably dirty, the rooms felt stuffy and lacked proper ventilation, the blankets were not clean, and the bathrooms were also in need of attention. Additionally, the breakfast provided was insufficient.
Xiaoguang Wed, 20 March 2024
Never come back.
Liked: Only one thing is location.
Disliked: The front desk staff has bad attitude. Customer has to wait for him to finish his personal phone call before talking with you.Room don't have any extra blanket, and nobody answer your phone call. Customer has to go to the front desk to ask for it.
John Tue, 19 March 2024
Overall a good experience and...
Liked: Location was easy to find and convenient for nearby restaurants and mall.The breakfast was good, however would have liked a little more choices in hot food. The lady looking after the breakfast was hard working and very nice - she made sure tables were cleaned and provided supplies of food in good time.
Ana Mon, 18 March 2024
weekend in katy
Liked: I have been coming to this hotel for 3 years because it seemed perfect for my needs, the location is perfect
Disliked: This time they did not make my bed any day and I personally asked the maid pls do it, they only came in to pick up the trash,and leave clean towels, at the breakfast there was stale bread, it was yesterday`s bread and the coffee machine was broken, the hot water machine did not work either and there was no longer microwave to heat the water, I think that the restaurant manager do not do their job well, I hope this get better
James Mon, 18 March 2024
good comfortable stay.
Liked: Separate bed and sitting area. Large counter in bathroom.
Disliked: Air conditioner/heater blows directly on the bed.
Arturo Fri, 8 March 2024
It was great short stay...
Liked: Clean
Disliked: Parking
Walter Thu, 7 March 2024
Superb
Liked: Location, close to shopping outlet
Tom Wed, 6 March 2024
Good value and clean
Liked: I feel this property is a great value and it was very clean. The breakfast offered a little for everyone and it's much faster than ordering and waiting. I saved my business about $30 over area properties with lower ratings.
Steven Mon, 4 March 2024
Passable
Gilberto Fri, 1 March 2024
Exceptional