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Best Western Plus Kalamazoo Suites eef
Best Western Plus Kalamazoo Suites, 2575 South 11th Street, Kalamazoo, MI | Area: Kalamazoo
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4.15
HOTEL RATING: 
VERY GOOD
4.15 out of 5 (291 Ratings)
4.7 miles from Kalamazoo centre
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Hotel Description
Free breakfast free Wi-Fi and a location near Western Michigan University are what make the Best Western Plus Kalamazoo Suites a very popular choice among our guests. The four-story 64-room hotel is non-smoking and offers free Wi-Fi throughout. Rooms all have seating areas and work desks plus the super-convenient trio of snack appliances — microwaves coffeemakers and mini-fridges — to keep your cravings in check. There's also a 24-hour business center for whenever work tasks rear their ugly heads. The gym indoor pool and hot tub are at your disposal as is a guest laundry facility. Our guests enjoy the choices at the free daily breakfast so there's no excuse to miss your most important meal of the day. Parking on-site is free. The Best Western is located just off I-94 four miles from downtown Kalamazoo. There are a handful of restaurants within a one-mile radius. Western Michigan University's main campus is three miles away while WMU's College of Engineering and Applied Sciences is just one mile from the hotel. Parkwyn Village — the neighborhood conceived of by Frank Lloyd Wright — is about two miles away. It's seven miles to the Air Zoo one of the area's most popular attractions with flight-themed rides exhibits and hands-on experiences for all ages. Kalamazoo/Battle Creek International Airport is eight miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Parking
` Pets Allowed
` Swimming Pool
` Laundry
` Room Service
` Air Conditioning
` Concierge Service
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Hair dryer
` Microwave
` Refrigerator
` Dry cleaning
` desk
` Ironing service
` Hot tub
` WiFi
` fitness center
` alarm clock
` All Spaces Non-Smoking (Public and Private)
` Coffee/Tea Making Facilities
` Complimentary breakfast
` Facilities for Disabled Guests
` Family Rooms
` Indoor pool
` Non-smoking Rooms
` Safe
` Vending Machine (Drinks)
` Free WiFi
` Free Internet
` WiFi in Public Areas

Best Western Plus Kalamazoo Suites Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4.15 out of 5)

Write a review

1

Poor - 1 out of 5

Anonymous Tue, 7 July 2020

Very poor

Disliked: When we walked in to the first floor, there was a smell of old cigarette smoke and marijuana smoke lingering. Our first room was on 3rd floor. This hallway smelled of marijuana, too. Our first room had a broken AC. The staff encouraged us to wait to see if the temperature would decrease. In 30 minutes, the temperature went from 82 to 84 degrees. Another call, they sent the technician while we were at dinner. Ended up needing to change rooms. Before changing rooms, I found a sock on the floor between beds and bathroom. It didn?t belong to us! They didn?t have a room the same size. Gave us a Bigger room, but had less beds making sleeping arrangements awkward. The desk clerk was upset when we asked for sheets/blankets for pullout couch. We were told by different front desk attendant to ask for these. The second clerk wanted us to go up to the room and look around first. By this point, we had been up and down over 4 times. Our last room was on the 4th floor and this hallway was filled with marijuana smoke along with lemon air freshener to cover the smell.

3

Pleasant - 3 out of 5

Jamie Mon, 6 July 2020

Pleasant

4.5

Wonderful - 4.5 out of 5

Verhey Thu, 2 July 2020

Superb

Liked: Front desk staff

3.5

Good - 3.5 out of 5

Anonymous Thu, 2 July 2020

Good

Liked: The location was great..close to freeway and many restaurants. My room was clean and comfortable.
Disliked: Walking 3 flights. The elevator was broken.

4

Very Good - 4 out of 5

Amelia Sun, 28 June 2020

Very good

2

Disappointing - 2 out of 5

Shelli Thu, 25 June 2020

Meh

Liked: It was in a convenient location for my trip in general.
Disliked: Front desk clerk said my card was declined. I had to use a different card. I called my credit union and found out she typed in wrong security code.There were no towels in my room. The room was extremely dusty. Carpet wasn't vacuumed. Stove was filthy.The hallway reeked of marijuana. I checked out a day early. I paid for two nights but only slept there one night.

3.8

Good - 3.8 out of 5

Stacey Thu, 25 June 2020

Good

Liked: The gentleman at the front desk was lovely. Such a great asset to Best Western. The lady in the morning was really kind too.
Disliked: It could have been a bit cleaner.

5

Exceptional - 5 out of 5

Ann Sun, 21 June 2020

Exceptional

Liked: The staff was super friendly. They gave me excellent recommendations for hiking trails and guest services.

4

Very Good - 4 out of 5

Cornequwa Wed, 10 June 2020

Very good

5

Exceptional - 5 out of 5

Larrietta Tue, 2 June 2020

Exceptional

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Best Western Plus Kalamazoo Suites 2575 South 11th Street, Kalamazoo, MI