Best Western Plus Jfk Inn & Suites Guest Reviews
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Leann, Mt. Pleasant, TX
Attended a concert at Verizon Arena. Hotel a short drive/taxi ride to arena. Very convenient. Parking not as convenient - very few spaces available and when we asked night employee for some suggestions on where to park she rudely shrugged and said she didn't know. To be fair, however, the daytime staff were all very pleasant and when we reported the parking issue at time of check out. The employee was very apologetic and stated she would inform management. Her strong customer service skills helped us to leave on a positive note.
Liked: Beautiful and spacious room. Daytime staff pleasant and helpful.
Disliked: Inadequate parking. Night desk employee was rude.
Shelly Sun, 29 June 2025
Exceptional
Tonya Sun, 29 June 2025
Was great except night xleek
Liked: Needed more choices of juice
Disliked: The seasoning on dausage
Adam Sat, 28 June 2025
Exceptional
Liked: Friendly staff and very informative about there policies to keep every comfortable and safe.
Estefani Wed, 25 June 2025
Great experience over all
Liked: Amenities were great and Staff were very friendly.
Stephanni Mon, 23 June 2025
Exceptional
Karen Mon, 23 June 2025
Superb
Cafiles Mon, 23 June 2025
Rock the Country 2025
Liked: Everything went really good. The ladies at the desk were great, very polite and helpfull. Definitely will stay again. We had queen dbl room. It was very clean and nice size.
Disliked: Only thing there was that I didn't like was the elevator was slow. But that was just a minor issue. It didn't affect my stay though.
Frank Fri, 20 June 2025
Exceptional
Liked: Desk clerk was great and breakfast help was always cleaning and replacing food
Disliked: Location but parking lot was lit up very well
Dana Wed, 18 June 2025
Superb
Anonymous Tue, 17 June 2025
Bad
Disliked: THEY ARE VERY RUDE.