Attended a concert at Verizon Arena. Hotel a short drive/taxi ride to arena. Very convenient. Parking not as convenient - very few spaces available and when we asked night employee for some suggestions on where to park she rudely shrugged and said she didn't know. To be fair, however, the daytime staff were all very pleasant and when we reported the parking issue at time of check out. The employee was very apologetic and stated she would inform management. Her strong customer service skills helped us to leave on a positive note.

Liked: Beautiful and spacious room. Daytime staff pleasant and helpful.
Disliked: Inadequate parking. Night desk employee was rude.

It was good

Liked: Breakfast was great
Disliked: Person who cleaned my room never fixed my bed and kept leaving decaffeinated pods only

Superb

Exceptional

Everything was really clean but...

Liked: Was really clean
Disliked: Tubs and sink did not drain and the bed was really broke down

Overall a good experience

Disliked: The room's refrigerator didn't work.

Superb

Exceptional

Very good

Superb

Liked: It was quick to reserve and quickTo bed
Disliked: Waking up and getting going