Best Western Plus Jackson Downtown-Coliseum

Don't stay here.

Liked: The price the gated parking lot However our van got damaged staying here! Looks like a scrape definitely not a ding.
Disliked: The smell was bad in both rooms, but the room we stayed in was dirty and stinky the kids was just stinky. The boogers stuck to the walls, the stains, the writing on things, broken equipment. Looks like someone was living there. Staff was rude at breakfast. See pics. When I showed pictures the office lady was like oh ok I will let them know. Not oh my God that's gross I'm sorry! Like she wasn't surprised by it at all. Just don't do it and check reviews bc booking shouldn't have listed this one so high.

Exceptional

Exceptional

Good

Liked: Very clean , Staff was excellent at accommodating
Disliked: Problem with keys and gates to enter and leave

Pleasant

Exceptional

Superb

Clean, quiet, but breakfast was...

Liked: It seemed clean, although the carpet looked past its prime.
Disliked: The location was somewhat hard to access, but mostly because there was a big event at the colliseum! But the halls and rooms did not have any distinctive odors, and that's great!

The staff was more than...

Liked: Our room was clean but there were some issues that need to be addressed. The towel rack was just about to fall off the wall. The in room amenities were not adequate. You need to bring your own shampoo etc