Best Western Plus Humboldt House Inn

This was a convenient location...

Liked: there were no bugs in the bed.
Disliked: disappointing. terrible tasking coffee, awful muffins. Bad wifi. Had to ask for Kleenex.

Passable

location is good, room is...

Liked: location
Disliked: The Front Desk staff by the Name of Ellen. She’s cold un approachable, Kinna condescending. being Asian customer you can see the way she entertain a white customer. I felt she( Ellen ) is less accomodative to us compare to a caucasian customer. She ( Ellen ) seems less interested in accomodating us and doesnt even established eye contact when we are about to check in. compare the way she accomodate other caucasian customer. I guess with a staff like this needs to be undergone seminars regarding cultural diversity specially if she works such kind of industry.

Superb

Liked: The breakfast was great!
Disliked: I didn't like that I booked a room with a pool view, and kitchen, but it had neither.

Adequate.

Liked: Loved the breakfast.
Disliked: Asked for rooms close to each other. Received notice from the hotel that they would give us rooms Nextdoor to each other. They were in different buildings and office staff was upset with my request, even though it was approved by the hotel in an email. Unpleasant check in experience.

Very good

Uncomfortable

Liked: Not worth the price Booking showed only 2 rooms left 240 per night yet the hotel was empty not booked at all . I feel booking does this to run the price up
Disliked: Safety

Good place

Liked: Nice staff
Disliked: Dark hallway

Nice hotel

Liked: Friendly staff, great location, clean property
Disliked: The lower level is in a creepy hallway