Best Western Plus Hotel Genova Guest Reviews
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Chema Mon, 21 July 2025
Be ready to be disappointed.
Liked: - The handyman Michele was SUPER helpful trying to help us in the many issues we had with the property/room.- Vicinity to the train station.
Disliked: Serious Issues:- The hotel/apartment includes 'ELEVATOR' as a feature. That is not true; the apartment DO NOT have elevators. We had to carry heavy packages to/from the apartment.- No AC. The apartment AC malfunctioned from the moment of our entry due to power failure. Apparently, after situations of this sort, the entire AC circuit could malfunction. The property tried to fix it BUT our room remained in a 28C for the July entire stay regardless of 5 phone calls to reception requesting help; unacceptable.
Davide Fri, 18 July 2025
Very good
Celeste Sun, 13 July 2025
Superb
Fuensanta Fri, 4 July 2025
Perfect stay
Liked: I needed a hotel close to the station, location was great
Disliked: Everything was great
Anonymous Mon, 30 June 2025
Good
Liked: The desk staff were very helpful on arrival - they could see I was struggling with bags and came out to help.
Peter Mon, 30 June 2025
This is always my first...
Filippo Sun, 29 June 2025
Exceptional
Liked: Elegant building;Spacious room, comfortable bed, awesome double shower
Johan Sat, 28 June 2025
Exceptional
Aviv Fri, 20 June 2025
Exceptional
Polina Wed, 18 June 2025
Superb