Best Western Plus Hill Country Suites

Poor

Liked: The staff that greeted me and checked me in were lovely although the check in was difficult .t
Disliked: The check in and communication between shifts staff was horrible and caused alot of inconveniences and wasted time. The management was horrible they didn't apologize for there mistakes instead told us we couldn't extend our stay.

Bath was full of hairs...

Liked: An
Disliked: An

Exceptional

Liked: Really clean and pet friendly

Exceptional

Liked: It was our first time and we really liked it.

Just average in most ways.

Liked: Location
Disliked: It wasn’t very clean. Staff wasn’t very knowledgeable. I prepaid and they tried to charge me again.

Exceptional

Liked: The bed
Disliked: The hot tub was not working

Exceptional

Liked: Smelled nice and clean not over powering!!

Superb

Liked: I lived the room and the hallways was beautiful and clean
Disliked: The buttons in the elevator popped off and was afraid that I was going to get stuck

bug problems

Liked: the jetted tub was nice and bed was soft
Disliked: there was ant in the room, tunneling thru the carpet my wifi, baby and I all got bit by them we weren't even there long