Best Western Plus Hartford Lodge

Passable

Exceptional

Room was comfortable and quiet....

Liked: Location and a recent renovation.

Superb

Liked: Good ADA facility, good breakfast.

Very good

Passable

Liked: The room was clean and comfortable. Location was very convenient.
Disliked: The front desk receptionist is either a new employee or needs more training. She struggled with the system, room keys didn't work and we had to go back to the desk, we signed paperwork and then she gave me someone else's to sign saying I didn't sign.Took my daughter to the pool and if she wasn't so excited to swim, I would have gotten out immediately. Empty beer cans on the floor, water was slightly cloudy, and while we were playing I noticed large clumps of black human hair floating in the pool. Didn't let her put her head under the water and we took a shower immediately after.

Would not choose this location...

Disliked: We required a handicap room which with some exceptions was provided. The motel is somewhat old and the space and access to the room for a wheelchair was extremely tight and limited. No open floor space for a wheelchair to turn around, no work/desk area was available in the room. Staff was friendly and room was clean

Great stay!

Liked: Well maintained and courteous staff.
Disliked: No complaints

Exceptional

Liked: Staff are excellent. We have stayed for years and will continue on trips through Oregon Nice peace of mind after ling drives