BEST WESTERN PLUS Hartford Lodge Guest Reviews
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|1.3 miles from Sutherlin centre|
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Rhonda Fri, 9 October 2020
Liked: You are twice the cost of other motels, but you are also the cleanest and most comfortable. Love the beds, and all the extra little touches. From soaps and lotions to the magnifying mirror on the vanity so I can see to put in my contact. You are always my preference when I'm in Douglas county.
Disliked: The carpet needs to be replaced. It's looking it's age.
Tracey Sun, 4 October 2020
Liked: Customer service
Disliked: kids running around after midnight
Anonymous Sun, 4 October 2020
Liked: Setting and location
Disliked: Rustic fit in with location very dog friendly
Jennifer Fri, 2 October 2020
Anonymous Fri, 2 October 2020
Stale smoke, wet carpet and...
Disliked: Got here and the room smelled of stale smoke and the carpeting was wet, not damp, wet. When I called the front desk I was told they were totally booked but then mysteriously we got another room...I don?t like people not being upfront with me. At least the second room was better
Jennifer Tue, 29 September 2020
Very pleasant stay for what...
Liked: The bed was really super comfortable. It was easy to access from the interstate. It is located near my family, so it didn't take long to travel between the two. Restaurants other than fast food are located within minutes.
Disliked: Unfortunately there had been a fire in the café , so breakfast options for those with dietary needs were not well met. The plants out front were not tall enough to make the first floor view more desirable, so the interstate was our view.
Anonymous Fri, 25 September 2020
Marion Wed, 23 September 2020
Liked: That I had paid for two nights and was able to stay in my Room and get some Sleep. The room was very nice and clean.
Disliked: I don't like to complain but there was a fire in the kitchen, my room was above the Kitchen. Around 1:15 in the morning there was a lot of noise outside sirens going so I got up and looked out the window notice firetruck was there with lights on. I open up the door and asked what was going on?. I was told to get out of the room everybody out of the room. I was shaking like crazy nervous and scared . I grabbed my purse and room key and went down the stairs. around 5 a.m. I was finally able to be in my room after my room was checked for air quality due to the smoke from the fire. I was very tired the next day from NO sleep. .
Catherine Sun, 13 September 2020
Verified Hotel Guest Thu, 10 September 2020
Disliked: Not protecting essential workers.I will STOP using hotels. The cleaning staff did not wear mask when alone in room cleaning after guest left. Not given gloves, or empty days between guests. Follow cdc and local COVID ordinances. It's law, not opinion.