Best Western Plus Hanes Mall

Overall very comfortable.

Liked: Very clean and new. Comfortable bed. Good linens.
Disliked: A lot of noise in the hall late at night from other guests.

Very poor

Exceptional

Exceptional

Exceptional

Liked: Place was really clean
Disliked: Notho

It's mostly good except the...

Liked: The hotel was really nice for the price and the bed was comfortable. Mostly, everything was good.
Disliked: The shower was kinda crummy. It was hard to figure out how to turn on and then when it was on, it was hard to adjust, and I couldn't get it where some of the water wasn't going out into the floor, so by the time I got out of the shower, the floor was flooded.

We’ve stayed a lot of...

Liked: It was nice that they had a pool and the coffee machine machine was available 24 hours!!
Disliked: Unfortunately, the rooms were filthy with dirt and food underneath the vanity in the bathroom area! The area under the TV look like it has not been swept in months. Bathroom floor was dirty vent in the bathroom on the ceiling was filthy.! we had roaches and when we told the staff he didn’t seem alarmed wanted to either just give us a new room or spray while we were in the room still!!! Never offered any type of refund or apology! We’ve stayed in a lot of places over the past few years traveling for basketball and this is by far the dirtiest!!!

Bad

Liked: Location was the only good thing
Disliked: Rooms were dirty staff was rude and they doubled billed us

Very good

Liked: You can wash clothes there for two bucks and dry them for two bucks
Disliked: Hallway doors are not sound proof at all but other than that its a nice hotel

Exceptional