Best Western Plus Hacienda Suites-Old Town Guest Reviews
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|3.9 miles from San Diego centre|
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Ymfj Fri, 15 February 2019
Great atmospheric location to walk...
Liked: We go to SD for a mixed purpose, business and leisure. This hotel is great for both. The building is an old hacienda style property, not too generic like most of the motels in this range. It has everything we need for a practical stay. The structured parking is good. The rooms are big enough with room to work. The location is super convenient for walking around Old Town, close to some great restaurants, close to the airport, and convenient for our business meetings as well.
Disliked: It's a little old, needs some upgrade here and there. It's in Old Town and near the airport, so it's a convenient location but at the same time can be a bit noisy at night. We can sometimes hear when our neighbors come home at midnight after an evening out.
Evan Thu, 14 February 2019
Liked: We had a few minor problems which were dealt with promptly and efficiently. The beds were comfortable.
Disliked: The room and particularly the bathroom could use some updating.
Steven Thu, 14 February 2019
Disliked: The room is ugly and old looking way too expensive for that room I felt like it was a room I. Tiajuana fromback in the days.
Anonymous Tue, 12 February 2019
Nice gateway for a night's...
Liked: The location was great. Due to the rainy weather it was nice to have the restaurant on the premises.
Chris Mon, 11 February 2019
Wonderful staff and a beautiful...
Liked: A beautiful hotel, an amazing reception staff, amazing shuttle driver, and a beautiful, large room. All was perfect for us!
Anthony Sun, 10 February 2019
Liked: Nothing.Easy to check out when you realize it?s a crap hotel.
Disliked: Out dated. Broken and old fixtures inside the room.Feels like a deserted motel.Have to walk and figure out where exactly your room is outside.If it?s raining and you are confused on where your room is, good luck.Staff can?t even help you get to your room.Only verbally tells you where to go but is very confusing. Definitely not worth almost $200/night.Pay a million fees for parking, breakfast, additional taxes on top of local and state taxes.
Jennifer Thu, 7 February 2019
Liked: The only dissatisfaction was the breakfast room service. The food was very cold when we got it and my mimosa was water down
Eric Thu, 7 February 2019
Nice, except the heavy rain...
Liked: Location was just what I expected. I had requested your nicest room for my husband & I were celebrating my 50th birthday and I was disappointed they gave us s room at the very end.
Disliked: 1. You should have a staff member escort their guest on their first visit because my husband & I were completely lost and it was raining cats & dogs. #2 I Don?t think it?s right that you charge for your guest when we?re staying there!!!
Anonymous Thu, 7 February 2019
Great weekend getaway.. enjoyed it...
Seth Tue, 5 February 2019
Dirty, uncomfortable, and hoping the...
Liked: Honestly, the only good parts were the staff and the location. This is the worst hotel room I have ever stayed in.
Disliked: Zero stars: The room had large spiders. The bed smelt like poop. The bed sheet had nasty yellow stains. The bed had many long black hairs on it. The bathroom door was broken. The towels in the bathroom had red lipstick stains. The air conditioner was dirty, moldy, and smelt. There was trash on the couch. The room was unbearable. I will never stay in this hotel again and I wish I got my money back.