Name: Best Western Plus Grim'S Dyke Hotel
Address: Old Redding Harrow Weald, Harrow
Telephone: (888) 406-7656

Clean, welcoming, excellent

Liked: Clean, welcoming, excellent

Passable

Poor management.

Liked: Great location.
Disliked: It seems the management has changed, as I noticed a decline in service quality. The tone felt unprofessional and at times even arrogant, which is unacceptable when spending £200 per night. I expected a much higher level of hospitality and attention.

Idellic impressive hotel grounds with...

Liked: I like the location of the hotel and the seclusion. The room was well presented, and the bed was very comfortable. The room was very large more than more than I expected. The grounds of the hotel were well presented and a wonderful car park. The most spectacular is the woodland area of 40 acres to explore with all the flowers to identify. This hotel is impressive and the best we have ever stayed at over 60 years. The history on the walls of the hotel was very informative, and the staff was very knowledgeable. The pricing for drinks was spot according to days inflation and the decor of the interior made you appreciate its period. Well presented hotel above and beyond. The breakfast was very tasty, and the portions were just right according to your appetite. Overall ratings magnificent.
Disliked: There is nothing bad to say about this hotel

Acceptable budget hotel

Liked: Budget hotel
Disliked: Dusty carpet

nice location good parking -...

Liked: location and nice when you get there good check in and parking secure.
Disliked: the Annex Part of the hotel which we were allocated is not part of the main hotel - they are round by the car park. The building looks 70s built and to be honest very tired. Room not great dated and stuffy and small. bathroom looked really basic and bath in need of replacement - just old and worn. Air con worked but fan quite noisy. Curtains very cheap as was blind.

Good

Superb

Liked: A fantastic old building steeped in history tucked away in wonderful woodland but close to all amenities. Of particular interest to fans of Gilbert & Sullivan!

Poor

Very good

Liked: This a very unexpected gem of a hotel. The staff was extremely helpful, the facilities, despite being dated and in need of some tlc, we're very comfortable. The building has interesting historical connections, which was an unexpected surprise.
Disliked: The were not lifts and getting to the rooms was a bit of a maze, plus you had to go through a function room, which had wedding preparations. The shower pressure was appalling!! Breakfast had to be pre-booked and if you didn't you could lose out.