Best Western PLUS Galleria Inn & Suites Guest Reviews
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5.7 miles from Buffalo centre |
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Birgit, Columbus Ohio Mon, 16 September 2013
Check in was easy; stay was comfortable; nice clean room; big bathroom; would stay there again.
Liked: Very clean; mostly quiet; breakfast was okay.
Disliked: Some noise from fellow guest in the morning at 4 am.
Tricia, Red Creek, visiting KeyBank Center Thu, 25 April 2013
We had a great stay. Friendly staff, both at the bar side and the hotel. Would stay again if had to go to Buffalo again.
Liked: Great stay.
Jennifer, Cherry Tree, PA Sun, 24 February 2013
Liked: Room was very clean.
Disliked: Was not aware of the hotel dining.
Cynthia, Utica Fri, 23 March 2012
We really enjoyed the stay at the Best Western Inn. The room were very clean and the staff was very pleasant and helpful. The bed was extremely comfortable. We would definitely stay again. Thanks for a great stay.
Liked: We were satisfied.
Disliked: I wished they served a warm breakfast.
Donald Fri, 22 September 2023
brutal organization and experience.
Disliked: it was closed when we arrived and only found out THAT morning although having booked months in advance.
Rachael Tue, 19 September 2023
Non existent!
Liked: The customer service representative at the hotel was lovely.
Disliked: The hotel was closed for guests. We were moved to another hotel. I received a message from the hotel about 5 hours before we had to leave saying “call the front desk”. I spent over one hour trying to contact the hotel the phone just rang. We travelled to the hotel which looked like a disaster. No signage, outdoor pool area ( which was a huge factor in our decision to book this hotel) was empty with dirty laundry hanging all over the fence. When I entered the lobby there were people everywhere the woman at the front desk (who was lovely) informed me that the hotel had moved us to another hotel down the road. It turns out the phone lines were down (why I couldn’t call the desk) the hotel had become a shelter and they had a water main break). We were sent on our way to the Comfort Inn. It doesn’t get better
Ali Fri, 15 September 2023
Superb
Denis Tue, 12 September 2023
Exceptional
Pettigrew Mon, 7 August 2023
Exceptional
Liked: Everything
Disliked: Nothing
Tardif Thu, 20 July 2023
Very poor
Liked: Nothing.
Disliked: The property was not well maintained. No pool as advertised, pictures were miss leading. In s I m, I don't recommend that Best Western.
Tardif Wed, 19 July 2023
Very poor
Liked: Nothing.
Disliked: The property was not well maintained. No pool as advertised, pictures were miss leading. In s I m, I don't recommend that Best Western.
Robert Sun, 9 July 2023
Good
Disliked: Breakfast was extremely limited.
Robert Sat, 8 July 2023
Good
Disliked: Breakfast was extremely limited.
Frances Sat, 8 July 2023
Great for a short trip!
Liked: Very nice staff and clean location.
Disliked: Breakfast could of been better.