Best Western Galleria Inn & Suites

Check in was easy; stay was comfortable; nice clean room; big bathroom; would stay there again.

Liked: Very clean; mostly quiet; breakfast was okay.
Disliked: Some noise from fellow guest in the morning at 4 am.

We had a great stay. Friendly staff, both at the bar side and the hotel. Would stay again if had to go to Buffalo again.

Liked: Great stay.

Liked: Room was very clean.
Disliked: Was not aware of the hotel dining.

We really enjoyed the stay at the Best Western Inn. The room were very clean and the staff was very pleasant and helpful. The bed was extremely comfortable. We would definitely stay again. Thanks for a great stay.

Liked: We were satisfied.
Disliked: I wished they served a warm breakfast.

Fantastic place to stay on...

Liked: Staff was awesome and the rooms were very nice and clean couldn’t have asked for a better option over the super 8 we had to leave before going
Disliked: N/A

Awesome

Liked: Just like the pictures. Very nice and clean.
Disliked: Nothing

Average

Liked: The property was convenient and properly priced.
Disliked: After I checked in, my room had such a strong smell from the cleaning agent. After an hour, i couldn’t take the smell any more. I asked the front desk for a room change and the women at the desk refused and would not assist me in any way. She could couldn’t care less. I was stuck with the room.

Highly recommend I plan on...

Liked: The lady I encountered was very nice she wished me well on my pregnancy & assisted me with any needs or concerns
Disliked: The elevator didn’t work had to use the stairs but other than that my first experience was a 10/10

Very good

Liked: Our maid was the best! So accommodating and really super nice.

Exceptional

Very good

Fine

Liked: Convenient
Disliked: Mechanical issues with heat and hot water

Enjoyable

Liked: Check in and breakfast staff were very friendly and helpful. Easy to navigate and room was clean. Breakfast was hot and fresh.