Best Western Plus Galleria Inn & Suites Guest Reviews
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Galen Wed, 2 July 2025
Very good
Deborah Tue, 1 July 2025
Superb
Jessica Tue, 1 July 2025
Awesome location but not to...
Liked: Location.
Disliked: The first room had an ac unit that wasn’t sealed into the wall & you could see right into the outdoors, the second room smelled like mildew, had gnats flying around the room, & when I was just going to settle because I was tired from traveling a bug was crawling across the floor. I intially thought the tv didn’t work but found out it had been unplugged & just needed to be replugged. Nonetheless the guy at the front desk allowed me to checkout less than an hour after check in & issued a refund. (Currently waiting on booking.com to process that refund).
Taylor Sun, 29 June 2025
Exceptional
Liked: Loved the family suite! We had never stayed in one before!
Joseph Tue, 24 June 2025
Good
Antosh Mon, 23 June 2025
Family Friendly, even for 5
Liked: The twin size tucked away in its own little space was quite funny. The AC blows cold and has a great velocity for getting the air moved around. The beds were comfortable. The shower was good. I appreciated the sink being outside of the water closet/shower area as there were 5 of us who needed the facilities.
Disliked: I wish the AC unit was lower on the wall, but it makes sense when trying to get air movement happening.
Jennifer Sun, 15 June 2025
Pleasant
Oluwakemi Thu, 5 June 2025
An ok stay, may or...
Liked: It was quiet and breakfast was decent.
Disliked: The room booked originally with booking.com was changed upon arrival by the hotel staff to a smaller space which was a tight squeeze for a family of 6. The sofa bed (would have fit 2 people) but was changed to a twin bed (fit 1 person).
Marian Thu, 20 March 2025
Very good
Regina Tue, 11 March 2025
Superb
Liked: the front desk staff was very friendly (Mamie and Brenda), we enjoyed talking to them, Mamie told us where we could eat at, they were very helpful
Disliked: n/a