Best Western Plus Galleria Inn & Suites

The pool was filthy, there...

Liked: It was convenient to Fort Jackson
Disliked: The pool was filthy, there was only water with breakfast if you didn’t drink coffee and I don’t, the shower doors wouldn’t stay closed because they were out of level, the main floor hallway had water leaking from the ceiling, the door to the pool area was padlocked, and you had to walk completely around the building to get to it and back in

Exceptional

Bloody Pillow

Liked: The rooms were a cool temperature
Disliked: My pillow had blood and dirt on it

Exceptional

Exceptional

Very good

Superb

Awesome location but not to...

Liked: Location.
Disliked: The first room had an ac unit that wasn’t sealed into the wall & you could see right into the outdoors, the second room smelled like mildew, had gnats flying around the room, & when I was just going to settle because I was tired from traveling a bug was crawling across the floor. I intially thought the tv didn’t work but found out it had been unplugged & just needed to be replugged. Nonetheless the guy at the front desk allowed me to checkout less than an hour after check in & issued a refund. (Currently waiting on booking.com to process that refund).

Exceptional

Liked: Loved the family suite! We had never stayed in one before!