Best Western Plus Galleria Inn & Suites

Good

Family Friendly, even for 5

Liked: The twin size tucked away in its own little space was quite funny. The AC blows cold and has a great velocity for getting the air moved around. The beds were comfortable. The shower was good. I appreciated the sink being outside of the water closet/shower area as there were 5 of us who needed the facilities.
Disliked: I wish the AC unit was lower on the wall, but it makes sense when trying to get air movement happening.

Pleasant

An ok stay, may or...

Liked: It was quiet and breakfast was decent.
Disliked: The room booked originally with booking.com was changed upon arrival by the hotel staff to a smaller space which was a tight squeeze for a family of 6. The sofa bed (would have fit 2 people) but was changed to a twin bed (fit 1 person).

Very good

Superb

Liked: the front desk staff was very friendly (Mamie and Brenda), we enjoyed talking to them, Mamie told us where we could eat at, they were very helpful
Disliked: n/a

Good

Nice place to stay except...

Liked: Room was recently painted, clean, nice furniture.
Disliked: Room on noisy side of hotel. Highway noise all night long.

Passable

Disliked: Bed extremely uncomfortable