Best Western PLUS Fresno Inn Guest Reviews
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|5.7 miles from Fresno centre|
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Cathy R, Cotati Mon, 4 February 2013
Liked: Very clean and quiet. The staff was very helpful.
Anonymous Sat, 5 June 2021
Marissa Tue, 1 June 2021
It was quiet, clean and...
Liked: I liked the location, the beds and bedding were extremely comfortable, and the breakfast was the best I?ve ever had at a hotel.
Disliked: I had the worst check in experience, ever. After arriving at 11am, I was told to come back at 3 for an available room by the front desk attendant because there was no available rooms. (It said online I was able to check in by 11am). After coming back at 2:30pm, I was told she needed to send a manager up to check on our room, after watching approx 8 different parties check in and get rooms, she proceeded to tell me that the room wasn?t available and to come back at 3pm. After returning at nearly 4pm, the new front desk employee told me that I didn?t have a reservation although the first employee had no trouble finding it. I eventually checked in as a walk in but still got billed by booking.com for some charge from the hotel.
Mark Tue, 1 June 2021
Clean place, very nice staff,...
Liked: Super clean room and facility. Staff was very friendly.
Disliked: The bed was very hard and the pillow on the bed was child size.
Deborah Sun, 30 May 2021
Very disappointing because otherwise the...
Disliked: No soap! We asked twice, but ended up having to go to CVS to purchase our own soap. How does a major hotel chain like Best Western not have soap? Particularly during a pandemic. Unhygienic and unsanitary.Also, not very convenient to hwy 99
Brian Thu, 27 May 2021
Liked: Everything was perfect!
Disliked: Everything was good!
Joe Sun, 23 May 2021
Liked: Only problem there was a lingering cigarette smoke smell
Disliked: Location and cleanliness, courteous staff
Debra Mon, 17 May 2021
Staff was super friendly!
Liked: I was pleasantly surprised by the variety available.
Disliked: Check in was hectic but I understand we happened to stay during graduation weekend and they were full. What a lovely problem to have!
Jennifer Sat, 15 May 2021
Liked: Clean well kept , beds and pillows comfortable. Refrigerator and microwaves as well as single cup coffee makers in rooms . Nice room layout and decor
Disliked: Well our car window got smashed in along with another trucks in the night . So it?s a risky area although it should be relatively safe .
Richard Thu, 13 May 2021
Liked: The breakfast was not that good because of the pademic
Disliked: Everything was good
Keith Tue, 4 May 2021