Best Western Plus Franklin Square Inn Troy/Albany Guest Reviews
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Write a review
Melissa Fri, 11 July 2025
Exceptional
Liked: Facility was clean and staff were very friendly. Breakfast was amazing - probably the best hotel breakfast we've ever had. Selections for every taste and diet, and a dedicated staffer who took obvious pride in her work. We loved the location and we were able to walk down the street a short way and find lots of restaurants and things to do.
Mark Fri, 27 June 2025
Exceptional
Liked: Clean
Disliked: Was perfect.
Rachel Tue, 24 June 2025
Exceptional
Grace Mon, 23 June 2025
Had a pleasant stsy
Liked: Breakfast was very good. Staff was great and kept area clea.
Disliked: There isn't much parking, found the last spot when we got there
Michelle Sun, 22 June 2025
Very good
Liked: New clean friendly staff, great breakfast
Gaertner Thu, 19 June 2025
Superb
Liked: Desk people were really great
Disliked: Fridge was too loud
Peter Fri, 13 June 2025
Exceptional
Liked: Everything
Disliked: Price was a little high
Thomas Tue, 10 June 2025
Very poor
Leet Thu, 5 June 2025
Exceptional
Anonymous Wed, 4 June 2025
Good