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Best Western PLUS Franklin Square Inn eef
Best Western PLUS Franklin Square Inn, One Fourth Street, Troy, NY
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4.35
HOTEL RATING: 
EXCELLENT
4.35 out of 5 (113 Ratings)
0.5 miles from Troy centre
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Hotel Description
A riverfront locale 24-hour business center complimentary Wi-Fi and breakfast are among the amenities Our guests enjoy at the non-smoking Best Western Plus Franklin Square Inn Troy/Albany. This three-story property has 62 rooms. All accommodations feature flat-panel cable TVs mini-fridges coffeemakers bathrobes and free Wi-Fi and local calls. Select rooms have jetted tubs. In the morning guests rise and dine on a complimentary hot breakfast. The hotel also has a restaurant lounge gym conference facilities 24-hour business center and front desk. Parking is on the house and pets are welcome for an additional fee. Located on Route 4 in downtown Troy Best Western Plus overlooks Riverfront Park and the Hudson. It's five minutes to Rensselaer Polytechnic Institute the farmers market or the Arts Center of the Capital Region. Frear Park Golf Course is one-and-a-half miles. Albany attractions including Times Union Center Palace Theater and the Empire State Plaza Convention Center are 15 minutes away. The Saratoga Race Course and Saratoga Performing Arts Center are 35 minutes. The Rensselaer train station and Albany International Airport are 10 miles from the hotel.

Check-in time: 15:00   Check-out time: 12:00
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
A
Business Center
Other Amenities
` Airport Shuttle
` Free Parking
` Pets Allowed
` Laundry
` Room Service
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Coffee shop
` Bicycle rental
` Hair dryer
` Microwave
` Refrigerator
` Spa
` ATM/cash machine on site
` desk
` Ironing service
` fitness center
` shuttle service
` interconnecting room(s) available
` alarm clock
` All Spaces Non-Smoking (Public and Private)
` Baggage Storage
` Coffee/Tea Making Facilities
` Complimentary breakfast
` Facilities for Disabled Guests
` Family Rooms
` Non-smoking Rooms
` Safe
` Vending Machine (Drinks)
` Wakeup service
` Free WiFi
` WiFi in Public Areas
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Best Western PLUS Franklin Square Inn Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.35 out of 5)

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1.5

Poor - 1.5 out of 5

Safiya Wed, 27 May 2020

Will not be back.

Disliked: The first room I was placed in wasn?t cleaned from the guest before. Absolutely filthy. Second room I was placed in was dirty as well and poorly washed sheets.

1

Poor - 1 out of 5

Sarah Sun, 17 May 2020

I was miserable for days...

Liked: The location was great and very close to some very nice sites. And it was pretty easy to find.
Disliked: I didnt have a coffee maker in my room. I also got several bug bites...either flea infestation or bed bugs. I checked out early and immediately got bug treatment for my dog and ointment to treat my bites. I wish I was able to stay longer but I was bit up so bad.

4.5

Wonderful - 4.5 out of 5

Anonymous Sun, 1 March 2020

Superb

4.6

Wonderful - 4.6 out of 5

Erica Thu, 27 February 2020

Superb

1

Poor - 1 out of 5

Angela Wed, 19 February 2020

Not very happy with the...

Liked: Breakfast was o.k.
Disliked: The room could of been cleaner including washroom. Bedsheets had blood stains on it.

4

Very Good - 4 out of 5

Cheryl Sun, 16 February 2020

Short but nice

Liked: The room definitely exceeded expectations for a Best Western. Nice choices for breakfast
Disliked: Vending machine didn't take cash.

5

Exceptional - 5 out of 5

Anonymous Sat, 8 February 2020

Exceptional

4.8

Exceptional - 4.8 out of 5

Daniel Thu, 30 January 2020

Exceptional

Liked: The gym facilities are fantastic.

5

Exceptional - 5 out of 5

Anonymous Sun, 26 January 2020

A very pleasant stay; nice...

Liked: A very nice motel. Everything in excellent shape; reasonable price. Very pleasant, friendly staff. Honestly, everything was great. Spoke personally with the facility manager to compliment him.
Disliked: Nothing. LIked everything.

4

Very Good - 4 out of 5

Catherine Sun, 26 January 2020

First impressions are important to...

Liked: Staff was excellent! Breakfast-very nice selection of food. Room was very comfortable plus walk in shower was so much nicer than tub. One of our friends had car trouble and your staff was exceptional in helping us resolve her car problem. Things like that really make a great impression.

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Best Western PLUS Franklin Square Inn One Fourth Street, Troy, NY
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