Best Western Plus Franklin Square Inn Troy/albany Guest Reviews
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|0.5 miles from Troy centre|
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Ray Thu, 6 December 2018
Sandra Tue, 4 December 2018
Son getting married.
Liked: Friendly staff. Walking distance to resturants and neat little shops. Great full breakfast.
Anonymous Tue, 4 December 2018
Liked: There is refrigerator in the room.
Disliked: No microwave. And the wifi is not very fast.
Anonymous Sun, 2 December 2018
Mary Mon, 26 November 2018
Best Value at Best Western...
Liked: We found everything exactly as advertised. Room was clean and the shower was great. We also liked the breakfast very much.
Disliked: Our only complaint was the air conditioner was loud as it cycled.
Anonymous Sun, 18 November 2018
Liked: The staff was accommodating you our needs. The rooms were comfortable. Parking was easy.
The lobby was inviting. The price was comparable to other places we looked at in the area. We would stay again. Thank you very much.
Theresa Fri, 9 November 2018
Sam Wed, 31 October 2018
Laurie Sun, 28 October 2018
Liked: The room was clean, ready for us on arrival. Spacious, comfortable, everything we needed. Staff was friendly and helpful.
Disliked: No complaints!
Hilary Tue, 23 October 2018
Amazing river views, exceptional staff
Liked: I have stayed here before so I know the location and hotel and like to stay here when visiting Troy. Lovely river views from the room and plenary of bars, restaurants and coffee shops within a short walk. The staff are always very friendly, helpful and efficient. I had a small problem with my room after checking in and staff moved me immediately and upgraded me without any extra charge. A very generous and kind gesture that was much appreciated.
Disliked: Breakfast is always a little stark, plastic cutlery, etc. but there is a good selection of hot and cold food.