Best Western Plus Franciscan Square Inn & Suites - Steubenville

Real nice hotel in a cool town. Clean, modern and comfortable.

Disliked: All good.

This was a very clean hotel in close proximity to Key Bank Arena. The entire experience from check-in to morning breakfast was very well organized. Good focus on customer service.

Liked: Very clean and well organized establishment.
Disliked: Nothing at all.

Exceptional

The hotel is very clean...

Liked: The staff was friendly and helpful. The room was clean and comfortable.
Disliked: The shower was a bit strange as there is no door or curtain, just and opening and the water got all over the floor. But on the plus side the water pressure was great.

Exceptional

Liked: The location was very good.

Exceptional

Liked: Everyone was very polite. Greeted with a smile. From cleaning staff, buffet staff and desk staff!
Disliked: The vent in the bathroom in my room never turned on. It was there... but neither switch turned it on.

Very nice visit

Liked: Very clean, new construction, up to date amenities.
Disliked: Saturday night stay very expensive!!!$350!!!!

Good

Good hotel and very conveniently...

Liked: The staff are wonderful and very helpful. The rooms are large and well furnished. 24hrs tea / coffee in the lobby plus your room and a small shop with daily essentials also was a good convenience. There was eating choices outside the hotel just across the road. Overall this is the second time I’ve stayed here and will stay again as it is convenient and clean with good and helpful staff.
Disliked: Nothing that I can think off.

Passable

Exceptional