Best Western Plus Executive Suites, Albuquerque

Exceptional

I will not stay at...

Liked: It was okay.
Disliked: Check in was detached to the point of rude. Housekeeping was poor. I had to get my key card reactivated everyday.

Exceptional

Liked: The room is wonderful
Disliked: Nothing

Exceptional

Very good

Liked: Location was great, bed very comfortable.
Disliked: Reception that checked us in, did not tell us anything about the hotel, I had to ask her where the room was, she did not tell us anything about breakfast, what times it?s available or when checkout is, I had to wait on her as she seemed to be occupied on her phone in back room, she seemed like she was in a hurry to get me checked in, so she could go back to what she was doing before I arrived.

Overall, this was a pretty...

Liked: We had a very large King Suite with a separate living room area, balcony, large toilet/tub/shower room with excellent shower controls and constant temperature water supply, plus 2 TV's. The tub/shower was just a prefab plastic unit but was spacious and the shower head was terrific. The bed was very comfortable, although We did ask for a room away from the highway to minimize noise and outside noise was minimal. Breakfast was plentiful and a large variety of items was available. Internet access was simple and provided excellent performance.
Disliked: Our room faced away from the highway, but the downside was that our view was basically limited to the tops of a large array of storage units - not a good way to enjoy the balcony. We had to turn off the AC on this very warm night because it was so noisy and only a couple of feet from the bed. And, no, earplugs did not help at all.The hallways were a bit dark at night, but seemed okay during the day. Perhaps higher wattage light bulbs would help. A negative in the bathroom was the soap/shampoo/conditioner dispensers stuck on the shower wall took quite a lot of force to actuate and actually caused the wall to deform slightly. And, there was no night light in the bathroom. We reported a problem wherein the message light on both phones would not stop blinking, and were informed that this was a known problem with their system.