Best Western Plus Executive Residency Waterloo & Cedar Falls

Great staff and great breakfast!

Liked: The staff is always very friendly and the breakfast is wonderful. As well as the ladies that keep everything stocked in the breakfast area.
Disliked: Every time I stay here, less and less of the ice machines are working. Sometimes have to go to multiple floors to find an ice machine that works, which is very inconvenient when the hotel is busy and you’re waiting for an elevator.

Wouldn’t stay again

Liked: The bed was comfortable and the fridge was large with a mini freezer. The staff were very nice and the breakfast was good, the ladies at breakfast were so friendly.
Disliked: It was very overpriced for what it was, in an absolute ghost town with nothing around and the room wasn’t that clean. The light in the bathroom was flashing like a strobe light which was annoying especially because it didn’t have a window for any light.

Superb

Liked: It was very clean and close to where I needed to be.
Disliked: They could have done a bit better with the breakfast but it's okay. I know it was complimentary.

Superb

Very good

Very good

Still waiting on my refund

The hotel was very pleasant,...

Liked: The particular room we stayed in was large in size which was very pleasing. The bed and pillows were very comfortable which really helped from the long drive. The bathroom was really nice, comforting, and had that upscale feeling. It even had a ventilator fan which is unheard of in other hotels where we stay. The room had a really nice kitchen, refrigerator, microwave, and dishwasher even! The breakfast room in the main floor of the hotel was also very clean and large in size which was nice. The Front Desk attendants were very nice and helpful, too.
Disliked: This particular room had a door shared with the adjacent room to it and there was at least a 1" gap between the bottom of the door and the floor. This was concerning to me, since noise/conversations from this adjacent room could have easily been heard, if someone was staying in this adjacent room. Light from this adjacent room could easily be seen. The adjacent room door was locked which was comforting to know. Recommendation: Install a door bottom seal & sweep.The breakfast meal provided was below average compared to other hotels.No fault of the hotel, but trains could easily be heard late at night as there is a railtrack spur nearby the hotel. Running the wall AC/Heat fan constantly drowned out the noise somewhat.We arrived the evening of Memorial Day and none of the very limited restaurants near the hotel were open for business; however, just 5-10 minutes away there were some good restaurant selections near the shopping mall.

That place was nice but...

Liked: Kids running down the hall alllllll night kicking the wall and yelling OMG it was horrible
Disliked: Kids running the hall